Money deducted from credit card without my authorisation I started to apply for a visa 6 months ago but decided not to bother finishing the application process, now 6 months later £174 has been taken from my credit card without reason. Needless to say that I'll be chasing them for my money back and confirmation that they have deleted my card details. Also bear in mind that their number is an 0844 number which is a premium rate number which generates additional revenue for them. Bad, bad, bad!!! Absolutely outrageous!

I have to warn future travelers I have to warn future travelers with Uniworld against using their partner, CIBTVisas. After waiting three weeks, I found they had neglected my file. I applied directly though the Vietnam Immigration Department, but it looks like the visa will not arrive on time. It is also terrible that Uniworld doesn’t offer any compensation for the error their partner has made. Look out for yourself and avoid Uniworld’s partner I will probably avoid Uniworld altogether. Afterall, there are numerous companies that offer river cruises.

AVOID this company ! AVOID this company !! Fees DOUBLE other evisa providers , they do not answer their phones or at least takes 45 mins + to get thru . Called 5 x , 3 of the 5 consultants didnt even ask for my policy # so couldnt reference what I was asking until I finally told them . They were blindly answering my questions. Got 1 visa for Kenya but the cost of their fee - RIDICULOUS . Waiting for 1 more Visa, we'll see . Go with Sherpa !

DON'T BELIEVE THE POOR REVIEWS I was dreading using this company because of the poor reviews. My experience was completely the opposite, I was kept informed throughout the process. Any questions by email were promptly answered by Raechel. The price was also very reasonable. I definitely use them again.

Absolutely disgraceful service. I can say that I received the most disgraceful and worst service I have ever seen in my life from this company. Absolutely disgraceful service. They got my visa date wrong and couldn't change it afterward. All my preparations for that day were canceled. Their response to emails is absolutely deplorable. employees don't care. Please read this and do not experience the situation I experienced and do not receive any service from them. Please.