Terrible customer service and dishonest I left the following 1-star review on deeds.com on Sept 23: "I purchased a Quit Claim Deed package a couple weeks ago. The included guide unfortunately didn't answer all the questions about my specific case of how to fill it out, so I sent them a couple questions on Sept 8. It's now the 23rd, and still no reply. The form is a useless waste of money if I don't know how to fill it out in a legally-accurate way." This time, they replied literally within minutes... by closing my account and sending me an email threatening legal action if I use the form I purchased. They said they will send a refund, which I look forward to seeing. They did NOT post the review that I left on their website. UPDATE: My review has now posted to their website. They have also sent a second very prompt letter now threatening legal action for posting reviews on 3rd party websites (like this one). It's a shame they weren't this diligent in responding to my customer service request...

did not like their Beneficiary deed… did not like their Beneficiary deed form for Nebraska. Can't change I to we. Input areas not large enough and can't be enlarged. In signature areas names are required to be printed under signature lines. This space is not on form. **Notary did not like wording on their page!

I purchased a package but had questions… I purchased a package but had questions about the fillable form. It's not very user friendly. I sent them an email with my questions because you can't talk to anyone. Well, instead of answering my questions, they closed my account! It's funny how they say they welcome your feedback when you open an account but when you do give them feedback that they don't like, they close your account. Very unprofessional!

Algorithm closes account when review is bad This company has an algorithm which automatically closes your account if you give them a one star review. I join the chorus of former users who say this company is a complete rip-off.

Poor Customer Service and a passive aggressive comment to boot. Purchased documents and downloaded from this website. Documents required a password and password we received from the purchase did not work. When I emailed requesting support they replied 'your account has been revoked'. No explanation just revoked.. They claim a refund will be processed but not feeling very confident based on what I read about this shady website. Caviat Emptor people.