The PDF files you purchase are worthless… I purchased their deed PDF's which were advertised to be editable for $27. Once downloaded, they were NOT editable, instead their is a security block on it. I emailed the company and requested that the provide me with a solution and they refunded me the money, stating I can no longer use their forms. Duh!

Poor Customer Service and a passive aggressive comment to boot. Purchased documents and downloaded from this website. Documents required a password and password we received from the purchase did not work. When I emailed requesting support they replied 'your account has been revoked'. No explanation just revoked.. They claim a refund will be processed but not feeling very confident based on what I read about this shady website. Caviat Emptor people.

They told me to do it myself Purchased quitclaim deed package and followed instructions. I made adjustments as requested but they said the would not eFile it for me and I would have to do it myself. What's the point of their service if they won't file for me? I think they are content selling the forms but will not follow through with filing. Information on the website is misleading and/or inaccurate.

Forms good but not perfect, instructions good, company hostile The forms were easy to use, and the instructions were clear. But some of the information I needed to supply wouldn't fit into the field on the PDF, and there was no way to alter the PDF to make it fit. I used their feedback mechanism to ask them about this, and got back this friendly answer: "Your order and payment has been canceled. Your limited license to use our documents, or any derivative thereof, is hereby revoked. We do hope that you find something more suitable to your needs elsewhere. Have a wonderful day." My account there has been closed, so I couldn't leave a review. No bad reviews, folks!

I purchased a package but had questions… I purchased a package but had questions about the fillable form. It's not very user friendly. I sent them an email with my questions because you can't talk to anyone. Well, instead of answering my questions, they closed my account! It's funny how they say they welcome your feedback when you open an account but when you do give them feedback that they don't like, they close your account. Very unprofessional!