I have ordered from petsuppliesnet for… I have ordered from petsuppliesnet for many years. Though delivery did usually take a month or so, their prices were so much better than anything in the US, I simply planned ahead. I last place an order in Nov 2021 that I never received. I have emailed 4 times trying to have it resent or credited. They replied once that they would resent it in Jan but they never did and they stopped replying to emails sent from their website. I lost over $100 dollars with them and would advise caution to anyone ordering from them. Good service for many years but going silent is not the way to treat a customer of over 8 years

Not a reliable company I have ordered from this company twice and have never received either of my orders. I complained and was sent an email the same day that I was told it should arrive o. It has been a month after my first complaint. I sent another complaint a week after that and have not had a response to the second complaint. it's been 3 weeks and have not heard anything. I would not trust this company. There is no way to track your orders.

I have used petsuppliesnet for many… I have used petsuppliesnet for many years. My last shipment was pathetically packaged in recycled cardboard and minimal tape resulting in loss of some contents. My emails have been ignored and customer service non existent.

Dishonest Traders Unfortunately, these people don't deliver the goods and don't refund the money. Very dishonest traders. I would not recommend.

great and fast service provided. I ordered a product on a Saturday 12/10/2022 that needed a vet's approval before being filled. On the following Monday 12/12/2022 my vet had a letter faxed for his approval and by Friday 12/16/2022 we had our medicine that our dog Lucy needed. I would say that is great customer service. You now have a customer for life. Robert in Oregon