pr group

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3.45
Based on 20 Reviews

5

60.00%

4

0.00%

3

0.00%

2

5.00%

1

35.00%
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Asa McKenzie
GB

No Show & No Contact - AVOID Confirmed booking and took deposit but performer did not arrive on the night. No contact was made to myself, the event organiser. The telephone number provided gives you no direct contact to a member of staff, in fact, any of the 4 options provided each advise you to email for a response. I did, 4 times on the night, 1 an hour before the planned start of the booking. I did receive an email the following day, which was an automated email advising me my deposit had been refunded. I did not receive any further contact in regards to the booking or any sort of apology. I'd avoid them if I were you.

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george sammuels
GB

this has been my preferred company for… this has been my preferred company for a good 10 years now. Just wanted to say I love to have the prices displayed on every item (though I get further discounts on many items). the items are always sent on perfect time.the service i received is very good also. In my opinion, this company have the best combination of service, products and delivery, My local favourite and the site is really simple to use. Also I bumped into the other day the manager of the main store, who seems to be sorting the main department in Brighton out. This is very encouraging. He’s a top bloke, always on hand with all issues. I hope he turns the new department in to what we already have at other store. I would recommend giving them a call though if they dont reply online chat straight away. makes things alot faster. thankyou george

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Mr T Douglas
GB

Don’t book service Booked a dwarf well in advance through this company , 5 hours before dwarf was supposed to arrive we get a email from Agency saying dwarf cannot make it…. AN EMAIL?! No call, no alternative, no nothing just advising will be refunded… I’ve read a few reviews stating this has happened a few times… honestly such a let down Entertainment UK Wouldn’t recommend

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Gill
GB

Avoid at all costs. Avoid at all costs. They never get back to you if you have a complaint. Took our money and ghosted us. Booked geeky stripper experience over a year in advance and on the night the guy that showed up told me he didn’t have any of that stuff and was being a policeman. He told the bride to get off the chair and had her friend sit down instead. He clearly fancied her as he gave her his card to call him. Extremely unprofessional. Not what we paid for. I complained multiple times and called up and no one ever got back to me. Awful. Avoid avoid avoid.

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Ben Locke
GB

Avoid entertain-ment.co.uk Review of entertain-ment.co.uk. Not impressed. Booked an entertainer months in advance - were told he would be in touch 1 week before to confirm meeting location. 5 days before, still heard nothing so got in touch. 2 days later, still not heard back so rang and (to be fair) received a prompt email confirming location. Less than 10 minutes before he was due, we receive a text cancelling. What's the point of booking with an agency if they can't get an alternative at short notice? If they were going to cancel, at least more than 5 minutes notice would have been appreciated so at least we could re-organise our evening. Sure, they say they've refunded me - but bit hard to re-run a one night event they've ruined.

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