Good customer service and a great price. Averbach Transcription gave us a very competitive price for the transcription of over 3 hours of footage. This wasn't a rush job, so we went with the standard service which has 1 week of turn around. At the last minute they contacted me and let me know that the transcription would be a little late - we received it a day later than expected. Since it wasn't a rush job, it wasn't a big deal. We did catch quite a few typos in the transcription, but a quick run through with spell check fixed that.

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Quality, professional results you can rely on. I've worked with Averbach Transcriptions for well over 8 years. In that time, they have always delivered a service far and beyond their peers, consistently providing better and more unique services to meet their clients needs. They're easily one of the best transcription service out there. Moreover, their attention to detail is superb; one would be hard pressed to find a competitor with this level of quality, that delivers time and time again — at any price point.

Glad I found this company! Fantastic. I have already glowingly recommended this company to a couple of friends, so this review is really easy to write. I'm glad I found them, as I had worked with a few other companies before them that drove me a little nuts and Averbach is just fantastic in comparison. They're super easy to communicate with (case in point: they actually answer a phone when you need to talk to a real person! so helpful when dealing with a decently-large grant that needs to be handled in a certain way, or you just have questions--they're really nice). The transcripts were excellent--I could tell the transcriptionist was really sharp and paying attention; not only were the interviews transcribed in a way that made them easy to read (and accurate) but I was blown away by how well the transcriptionist caught all of the specialized language related to my topic--I don't think I found a mistake within hundreds of pages, even with lots of weird phrases and proper nouns. Nothing but great stuff to say about this company!

A+ customer service!! I really like this company. The turn around time is pretty fast and their customer service is great. The pricing is pretty reasonable as well. I would totally recommend this company to every who needs transcribing.