Very reliable transcription service -- high quality, quick turnaround, great customer support I've used a handful of transcription services and have nothing bad to say about Averbach. They might be slightly more expensive than some of their competitors, but it's worth it for the quality of the work, quick turnarounds, and very responsive customer support. I should mention that I've only used them one time -- for an interview that came back ready for publication -- but, should the need arise, I will likely use them again.

Quality, professional results you can rely on. I've worked with Averbach Transcriptions for well over 8 years. In that time, they have always delivered a service far and beyond their peers, consistently providing better and more unique services to meet their clients needs. They're easily one of the best transcription service out there. Moreover, their attention to detail is superb; one would be hard pressed to find a competitor with this level of quality, that delivers time and time again — at any price point.

A bit disorganized You did a great job in terms of trying to build a good relationship with us, but overall I came away feeling things were a bit disorganized and so things weren't on time quite often. It looked like things were going to get better with website improvements etc. But we ended up going with another company that was cheaper and uses Dropbox for transcription audio upload which makes life easier.

Reliable, affordable service I'm pretty happy with Averbach. They get transcripts to me on time and at a decent rate. They also leave out the ums and ahs, getting me just the good stuff. One star off because sometimes I get transcripts back with a lot of "unintelligible" marks, but when I go back to listen to the recording I can make out the words. Am I just smarter than them? I doubt it.

The quality of your work is great, but your fees are entirely unacceptable. The work is fine, but the pricing is nowhere near competitive.