Matt
GBExcellent customer service, prompt, reliable transcription I have been working with Averbach Transcription since 2009, and have found them to be reliable, timely, and easy to work with, even on challenging time sensitive projects. Highly recommended for all transcription needs. In particular, the audio upload capacity they have allows for quick turnaround without alot of time spent on my end which is important.
Diane
GBDo Not Overlook These People!!! This business makes a huge effort to always personalize ones needs, doing so in a most pleasurable fashion. Then they follow through, in their way of being straightforward and efficient, as they come through on target!
Samuel
GBVery reliable transcription service -- high quality, quick turnaround, great customer support I've used a handful of transcription services and have nothing bad to say about Averbach. They might be slightly more expensive than some of their competitors, but it's worth it for the quality of the work, quick turnarounds, and very responsive customer support. I should mention that I've only used them one time -- for an interview that came back ready for publication -- but, should the need arise, I will likely use them again.
Amber
GBGood customer service and a great price. Averbach Transcription gave us a very competitive price for the transcription of over 3 hours of footage. This wasn't a rush job, so we went with the standard service which has 1 week of turn around. At the last minute they contacted me and let me know that the transcription would be a little late - we received it a day later than expected. Since it wasn't a rush job, it wasn't a big deal. We did catch quite a few typos in the transcription, but a quick run through with spell check fixed that.
Karen
GBThe quality of your work is great, but your fees are entirely unacceptable. The work is fine, but the pricing is nowhere near competitive.