Lily
GBA+ customer service!! I really like this company. The turn around time is pretty fast and their customer service is great. The pricing is pretty reasonable as well. I would totally recommend this company to every who needs transcribing.
Amber
GBGood customer service and a great price. Averbach Transcription gave us a very competitive price for the transcription of over 3 hours of footage. This wasn't a rush job, so we went with the standard service which has 1 week of turn around. At the last minute they contacted me and let me know that the transcription would be a little late - we received it a day later than expected. Since it wasn't a rush job, it wasn't a big deal. We did catch quite a few typos in the transcription, but a quick run through with spell check fixed that.
Alison
GBExcellent, fast service Zev and his team at Averbach Transcription do an outstanding job. They are fast and accurate. Many times I've received my transcript faster than expected, and this has helped me meet my publication deadlines.
Matt
GBExcellent customer service, prompt, reliable transcription I have been working with Averbach Transcription since 2009, and have found them to be reliable, timely, and easy to work with, even on challenging time sensitive projects. Highly recommended for all transcription needs. In particular, the audio upload capacity they have allows for quick turnaround without alot of time spent on my end which is important.
Victoria
GBA bit disorganized You did a great job in terms of trying to build a good relationship with us, but overall I came away feeling things were a bit disorganized and so things weren't on time quite often. It looked like things were going to get better with website improvements etc. But we ended up going with another company that was cheaper and uses Dropbox for transcription audio upload which makes life easier.