Victoria
GBA bit disorganized You did a great job in terms of trying to build a good relationship with us, but overall I came away feeling things were a bit disorganized and so things weren't on time quite often. It looked like things were going to get better with website improvements etc. But we ended up going with another company that was cheaper and uses Dropbox for transcription audio upload which makes life easier.
Lily
GBA+ customer service!! I really like this company. The turn around time is pretty fast and their customer service is great. The pricing is pretty reasonable as well. I would totally recommend this company to every who needs transcribing.
Amber
GBGood customer service and a great price. Averbach Transcription gave us a very competitive price for the transcription of over 3 hours of footage. This wasn't a rush job, so we went with the standard service which has 1 week of turn around. At the last minute they contacted me and let me know that the transcription would be a little late - we received it a day later than expected. Since it wasn't a rush job, it wasn't a big deal. We did catch quite a few typos in the transcription, but a quick run through with spell check fixed that.
Charles
GBWHAT A GEM! FAST, ACCURATE, AND MOAT INPORTANT, VERY NICE!!!! SO EASY TO WORK WITH. FAST RESPONSE, ACCURATE, AND GREAT COMMUNICATION. I WILL ONLY USE AVERBACH. DO NOT HESITATE TO CALL THEM.
Monica
GBReliable, affordable service I'm pretty happy with Averbach. They get transcripts to me on time and at a decent rate. They also leave out the ums and ahs, getting me just the good stuff. One star off because sometimes I get transcripts back with a lot of "unintelligible" marks, but when I go back to listen to the recording I can make out the words. Am I just smarter than them? I doubt it.