A bit disorganized You did a great job in terms of trying to build a good relationship with us, but overall I came away feeling things were a bit disorganized and so things weren't on time quite often. It looked like things were going to get better with website improvements etc. But we ended up going with another company that was cheaper and uses Dropbox for transcription audio upload which makes life easier.

The quality of your work is great, but your fees are entirely unacceptable. The work is fine, but the pricing is nowhere near competitive.

Professional and prompt work Overall, I've been very pleased with the transcriptions from Averbach Transcription. I have found very few errors (spelling or otherwise) in the transcripts. The work is consistent, prompt, and accurate.

WHAT A GEM! FAST, ACCURATE, AND MOAT INPORTANT, VERY NICE!!!! SO EASY TO WORK WITH. FAST RESPONSE, ACCURATE, AND GREAT COMMUNICATION. I WILL ONLY USE AVERBACH. DO NOT HESITATE TO CALL THEM.

Glad I found this company! Fantastic. I have already glowingly recommended this company to a couple of friends, so this review is really easy to write. I'm glad I found them, as I had worked with a few other companies before them that drove me a little nuts and Averbach is just fantastic in comparison. They're super easy to communicate with (case in point: they actually answer a phone when you need to talk to a real person! so helpful when dealing with a decently-large grant that needs to be handled in a certain way, or you just have questions--they're really nice). The transcripts were excellent--I could tell the transcriptionist was really sharp and paying attention; not only were the interviews transcribed in a way that made them easy to read (and accurate) but I was blown away by how well the transcriptionist caught all of the specialized language related to my topic--I don't think I found a mistake within hundreds of pages, even with lots of weird phrases and proper nouns. Nothing but great stuff to say about this company!