Karen
GBThe quality of your work is great, but your fees are entirely unacceptable. The work is fine, but the pricing is nowhere near competitive.
Charles
GBWHAT A GEM! FAST, ACCURATE, AND MOAT INPORTANT, VERY NICE!!!! SO EASY TO WORK WITH. FAST RESPONSE, ACCURATE, AND GREAT COMMUNICATION. I WILL ONLY USE AVERBACH. DO NOT HESITATE TO CALL THEM.
Lauren
GBGlad I found this company! Fantastic. I have already glowingly recommended this company to a couple of friends, so this review is really easy to write. I'm glad I found them, as I had worked with a few other companies before them that drove me a little nuts and Averbach is just fantastic in comparison. They're super easy to communicate with (case in point: they actually answer a phone when you need to talk to a real person! so helpful when dealing with a decently-large grant that needs to be handled in a certain way, or you just have questions--they're really nice). The transcripts were excellent--I could tell the transcriptionist was really sharp and paying attention; not only were the interviews transcribed in a way that made them easy to read (and accurate) but I was blown away by how well the transcriptionist caught all of the specialized language related to my topic--I don't think I found a mistake within hundreds of pages, even with lots of weird phrases and proper nouns. Nothing but great stuff to say about this company!
Amber
GBGood customer service and a great price. Averbach Transcription gave us a very competitive price for the transcription of over 3 hours of footage. This wasn't a rush job, so we went with the standard service which has 1 week of turn around. At the last minute they contacted me and let me know that the transcription would be a little late - we received it a day later than expected. Since it wasn't a rush job, it wasn't a big deal. We did catch quite a few typos in the transcription, but a quick run through with spell check fixed that.
Vinny
GBReliable, quick, reasonably priced I can always count on these guys for a very easy transcription process. No drama, just transcripts. Thanks folks.