Linda Polnasek
GBThe customer service is fantastic The customer service is fantastic - I got behind in time and they were right on task and kept things moving. Our books arrived early and are quality material.
Barry W.
GBFive Star Experience. Communication was in a very reasonable time. Order instructions were clear when talking to someone on the phone. Digital proof was sent quickly. Revised files corrected with quick turnaround on return proof. Emails sent to track shipment. Shipment arrived packaged safely. The finished product was fantastic! Best experience I have had with 4 printers used.
Brenda Burnacci
GBA genuine bussiness When I received my book, there was an error on two pages that didn't match the proof I had approved. Morris Publishing's customer service was fast, friendly, and reliable. They took ownership of the error and sent new books as soon as possible. This error put me in a bind as far as launching my business as scheduled and left my customers waiting. I didn't feel like they really acknowledged or empathized with their error's impact on my business. That would have made their customer service top-notch. But that is just a minor detail and my constructive feedback for them when they encounter future errors. Overall, I was incredibly happy with their service and the final product.
Betty
GBThe Traveling Matriarch… Morris Publishing has always been very professional from sending out the details on how to self-publish your first book or your third book; which includes everything you need to know from cover details, format; just everything; payment details. Very Friendly Customer Service experience always. Tammi; I definitely Love my Books!!!!!!! BJ Jenkins
Alan Romanoff
GBGreat communication… Very pleased with my books. I know this wasn't a huge project for Morris, but you handled it as if it were. Great communication from Jeanette Branson, and especially from Tammie Berck, who made this new experience very smooth and comfortable. Shout out to those in production, and to whoever did a wonderful job packing and protecting my books...