I was able to get all the information I… I was able to get all the information I needed for the start of my upcoming novel. The customer service agent whose name I believe to be, Haley Stringfellow, was kind and patient with me. I look forward to working with her again in the future, as she seemed to be quite understanding of my financial situation. Thank you again, Penguinbookwriters, this was an enjoyable experience.

Haley Stringfellow was fantastic and… Haley Stringfellow was fantastic and didn't pressure me to see about getting my book published. I feel it's very possible to get my manuscript into the hands of potential buyers. I'm very excited for the future!

Penguin Book Writers is a literary… Penguin Book Writers is a literary dream team! Their talented writers brought my story to life, their proofreading ensured perfection, and their publishing services made my book a reality. Penguin is the gold standard in the world of book creation and publishing.

Penguin promised 100% refund and they lied to me If the contract generated by Penguin Bookwriters states a 100% refund, then why are you not wanting to honor your contract? My attorney will be handling this matter and as recommended by another former client of this FAKE company, I am reporting them to the FBI and the BBB. I came to them with my book already written, with a book cover, and Logan, a former employee, gave me the new book cover with no strings attached. The trailer issues were resolved but nothing else. The interviews with supposed magazines and news journals NEVER posted my work because the staff of Penguin, not real staff from the companies did the interviews and they never could show me where my articles were posted. This is a last ditch effort by Samantha Hayes to discredit my valid complaint. Please let me know your registered business name? If you read other 1 star reviews, you'll see the pattern of them not refunding money. I am not alone in this battle to recover my funds. DO NOT be a victim, future authors.

Penguin Book Writers is a scam company Penguin Book Writers lures first time authors into thinking they will get support to put their book online with Amazon and other entities. The first contract is a come on. Suddenly they bring up ridiculous prices for things like ISBNs and Copyrights. Marketing contracts are followed up with offers to do more for tens of thousands of dollars. I filed a complaint with the FTC and a review with the BBB. Beware of Penguin Book Writers.