I lost $8500 AUD I lost $8500 AUD. They did not take me through the proper process. In other words what I paid for I was never going to receive. The so called evaluations I received appeared to be AI generated with no call to action. I formally terminated the contract and no final invoice received. I have reported these people to the FBI for investigation. Referring to Penguin's reply below, if you were a legitimate business I would happily do so. To prove that please show evidence of your business name registration and the legal entity that you purport to sign contracts with authors. In reference to your amended reply below I note that you have not proven that you are a legitimate business. If you were I would not have any need to put a review in.

Haley Stringfellow was my first contact… Haley Stringfellow was my first contact with Penguin Book Writers. She was excellent representatives to listen me and convinced professionally to go with Penguin Book Writers. She was all the time and step by step with me by making me to feel being among real writers. After that I did work perfectly with the rest of the team at Penguin book writers.

Shawn Michael and his Team. I need to tell everyone how wonderful Penguin Book Writers are. I worked with Shawn Michael and his team through most of the process. He was outstanding, he listened to me and did everything I asked of him and his team. I am chapters into my next book, and I look forward to sending to Penguin Book Writers again. I also look forward to working with Shawn and his team again.

Penguin promised 100% refund and they lied to me If the contract generated by Penguin Bookwriters states a 100% refund, then why are you not wanting to honor your contract? My attorney will be handling this matter and as recommended by another former client of this FAKE company, I am reporting them to the FBI and the BBB. I came to them with my book already written, with a book cover, and Logan, a former employee, gave me the new book cover with no strings attached. The trailer issues were resolved but nothing else. The interviews with supposed magazines and news journals NEVER posted my work because the staff of Penguin, not real staff from the companies did the interviews and they never could show me where my articles were posted. This is a last ditch effort by Samantha Hayes to discredit my valid complaint. Please let me know your registered business name? If you read other 1 star reviews, you'll see the pattern of them not refunding money. I am not alone in this battle to recover my funds. DO NOT be a victim, future authors.

your employees are very helpful and sweet! Haley, the woman I was talking with on your chat site, was very insightful and extremely kind. She was straight forward and helped me to be able to start my publishing journey. I still can't believe how much she helped me out with your company's services, I really hope that I am able to have you guys review my story soon, and it's all thanks to her and her warm- heartedness.