I was able to get all the information I… I was able to get all the information I needed for the start of my upcoming novel. The customer service agent whose name I believe to be, Haley Stringfellow, was kind and patient with me. I look forward to working with her again in the future, as she seemed to be quite understanding of my financial situation. Thank you again, Penguinbookwriters, this was an enjoyable experience.

I lost $8500 AUD I lost $8500 AUD. They did not take me through the proper process. In other words what I paid for I was never going to receive. The so called evaluations I received appeared to be AI generated with no call to action. I formally terminated the contract and no final invoice received. I have reported these people to the FBI for investigation. Referring to Penguin's reply below, if you were a legitimate business I would happily do so. To prove that please show evidence of your business name registration and the legal entity that you purport to sign contracts with authors. In reference to your amended reply below I note that you have not proven that you are a legitimate business. If you were I would not have any need to put a review in.

Working with Penguin Book Writers was a… Working with Penguin Book Writers was a dream come true. Their team's professionalism and dedication made the entire process seamless. Trust them with your book, and watch your literary dreams come true.

Penguin Book Writers exceeded my… Penguin Book Writers exceeded my expectations in every way. As a first-time author, I was unsure how to start writing my book, but their team guided me through the entire process. Their ghostwriter was incredibly skilled at understanding my ideas and transforming them into a captivating story. They took the time to listen to my feedback and incorporated it flawlessly. Thanks to Penguin Book Writers, I now have a well-written book that I am proud to share with the world!

Couldn't be happier with the manuscript… Couldn't be happier with the manuscript they crafted. Spot-on with my vision. Will definitely rely on their services again!