Penguin Book Writers exceeded my… Penguin Book Writers exceeded my expectations in every way. As a first-time author, I was unsure how to start writing my book, but their team guided me through the entire process. Their ghostwriter was incredibly skilled at understanding my ideas and transforming them into a captivating story. They took the time to listen to my feedback and incorporated it flawlessly. Thanks to Penguin Book Writers, I now have a well-written book that I am proud to share with the world!

I was able to get all the information I… I was able to get all the information I needed for the start of my upcoming novel. The customer service agent whose name I believe to be, Haley Stringfellow, was kind and patient with me. I look forward to working with her again in the future, as she seemed to be quite understanding of my financial situation. Thank you again, Penguinbookwriters, this was an enjoyable experience.

I lost $8500 AUD I lost $8500 AUD. They did not take me through the proper process. In other words what I paid for I was never going to receive. The so called evaluations I received appeared to be AI generated with no call to action. I formally terminated the contract and no final invoice received. I have reported these people to the FBI for investigation. Referring to Penguin's reply below, if you were a legitimate business I would happily do so. To prove that please show evidence of your business name registration and the legal entity that you purport to sign contracts with authors. In reference to your amended reply below I note that you have not proven that you are a legitimate business. If you were I would not have any need to put a review in.

Penguin promised 100% refund and they lied to me If the contract generated by Penguin Bookwriters states a 100% refund, then why are you not wanting to honor your contract? My attorney will be handling this matter and as recommended by another former client of this FAKE company, I am reporting them to the FBI and the BBB. I came to them with my book already written, with a book cover, and Logan, a former employee, gave me the new book cover with no strings attached. The trailer issues were resolved but nothing else. The interviews with supposed magazines and news journals NEVER posted my work because the staff of Penguin, not real staff from the companies did the interviews and they never could show me where my articles were posted. This is a last ditch effort by Samantha Hayes to discredit my valid complaint. Please let me know your registered business name? If you read other 1 star reviews, you'll see the pattern of them not refunding money. I am not alone in this battle to recover my funds. DO NOT be a victim, future authors.

your employees are very helpful and sweet! Haley, the woman I was talking with on your chat site, was very insightful and extremely kind. She was straight forward and helped me to be able to start my publishing journey. I still can't believe how much she helped me out with your company's services, I really hope that I am able to have you guys review my story soon, and it's all thanks to her and her warm- heartedness.