RockMerch.com

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3.45
Based on 20 Reviews

5

45.00%

4

15.00%

3

0.00%

2

20.00%

1

20.00%
About RockMerch.com

RockMerch is the real deal. Every item we sell is Official and Authentic. Our number one goal is 100% customer satisfaction on each and every transaction. We have become a leading merch site primarily from repeat customers and excellent referrals, which we thank you for! We stand behind each and every order 100 percent so if you feel you have not heard back from us, please check your spam or junk folders and we promise you we have never ignored a single customer! 🤘 Working with industry-leading authentic and licensed official merchandise suppliers, we can provide visitors the complete record store experience. Your purchases at RockMerch support the artists. Our vinyl department has tens of thousands of vinyl records, turntables, and vinyl accessories ranging from Rock to EDM to Country to Soundtracks. Our apparel department has a t-shirt, hoodie, bandana or tank top for virtually every band or artist that has made a mark on popular culture. Our apparel comes in all sizes – for babies, kids, men and women, including larger sizes up to 5XL. We have a near-infinite selection of official rock paraphernalia & pop culture merchandise to choose from including posters, games and more. We welcome you to visit us at RockMerch.com and we know you will enjoy our products and excellent customer service. 🤘

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Simon Kerle
AU

Thanks for shirts I got my shirts after 5 weeks they sent me the wrong one ,one i didnt order but they were great and sent me the correct one immediately Thanks for sending them appreciate the shirts

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Gary Kennedy
CA

Slow delivery, slow response This order went weeks before shipping and repeated emails to the company went unanswered until I threatened to cancel the order. Once I did get a reply, I was told that the shirt I ordered was a "special order" and was identified as such in the listing. I checked and it was... way down in small print. Yet, magically, a day after I got the response, the order shipped and I received it shortly after. Once received, the product was as advertised and I am satisfied, though I may not use this website again due to long delays and slow responses.

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Kody H
GB

shipping took waaaay too long. I received the shirt which was high quality but it took over 6+ weeks for them to ship the item which is Ludacris. After a week and a half of it not shipping, I reached out to see what was going on, and they did not get back to me for another week. I legitimately thought I had been scammed. Then they told me it was a custom order shirt and would take 6+ weeks to ship. A t-shirt that is sold on the bands website shouldn't be a custom made order. If I had known it was going to take that long I would have paid the extra 10 bucks for the shirt from the bands official site instead and got it in a timely manner. The only reason this has two stars and not 1 is I did actually receive the item which honestly surprised me.

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Arlene Cooper
GB

I returned two shirts for larger size I returned two shirts for larger size, didn’t get any credit for a long time so I disputed charge and then a few days later I finally get credit and then email stating credit revoked because I disputed charge. I called my bank and said the company will give me a credit if I canceled dispute which I did. My bank recharged me and reimbursed your company on January 29th. Customer service keeps telling me they didn’t get the money back and my bank showed me a statement stating that they sent money but customer keeps insisting they didn’t get it back. So I’m out two shirts and have to pay a charge on my credit card even though I don’t the merchandise. I wanted to reopen dispute but my bank won’t let me. Very disappointing experience. I’m NOT happy.

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Pasquale Visone
GB

Poor communication, no return policy I was under the impression that the shirts would arrive within a few days. When they didn’t, I tried contacting them to at first find out when I could expect the shirts. Nobody got back to me. Then since the shirts were gifts, I got them elsewhere so I no longer wanted them. They did not allow returns.

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