Pasquale Visone
GBPoor communication, no return policy I was under the impression that the shirts would arrive within a few days. When they didn’t, I tried contacting them to at first find out when I could expect the shirts. Nobody got back to me. Then since the shirts were gifts, I got them elsewhere so I no longer wanted them. They did not allow returns.
James stockam
GBOne of The Best Well with it being Christmas season i found perfect gift for my Father through your company a Stevie Ray Vaughn T- shirt my dad going be very happy
Dawn Grass
CAThis is the first time I ordered… This is the first time I ordered anything from Rock Merch. The selection and prices are competitive and the customer service is great! I ordered from Canada and my email was responded to quickly addressing my concerns. I would definitely order from them again!
Consumer
GBRepeat customer but communication issues Repeat customer, but I’ve sent at least 2 e-mails to customer service regarding reward points and haven’t received a response. I’ve received my merchandise in fine condition, but if I ever have a problem with it, I’d be worried about ever getting a response. Their CS seems nonexistent. I think there’s just bots packaging stuff in a distribution facility at this point.
Mark Wimer
GBReceived my custom Led Zeppelin… Received my custom Led Zeppelin T-Shirts in proper size, type, as ordered in a timely manner.