mark kadah
GBClicked 'upgrade now' Clicked 'upgrade now' and it instantly charged my paypay 120$ without my authorization or allowing me to see how much it would cost. No way to refund. Absolutely horrible service.
Thomas Cox
GBFollowed through ahead of schedulw and… Followed through ahead of schedulw and the contact was great, Thank you!
Marcel Gom F.
CRKind service and very fast answer Kind service and very fast answer. They solve inmidiaty.
Mars
GBSegpay customer support is horrible Segpay customer support is horrible. Was told to contact the website support about the issue. In this particular case, the website said i only had 1 day remaining on my membership and the Segpay transaction details indicated i still had a week (until 3/27). I don't understand how it's the user's responsiblity to sort out discrepancies between Segpay and the website. Support agent also took actions that were not authorized. A user should also be able to turn off auto-renewal in the self-service portal without immediately losing access to VIP benefits on the website. This is not the first horrible support experience and has been an ongoing issue.
Didier
FRI sent an email to complain about an… I sent an email to complain about an automatic debit. They refunded me straight away. great! thank you