Really bad Really bad. Added to subscription to New Yorker in December and have not received anything since then. Confirmation email said "Your current subscription will be extended**:Between 02/18/2021 and 03/18/2021" and "Please allow 4-6 weeks for the renewal to be tacked on to the account." It's almost May. Excuses when we email. The COVID response is getting really old--how exactly does COVID screw up making some changes on a computer so badly? UPDATE: About 2 1/2 weeks after this review the magazine began coming again.

This company is what is known as a… This company is what is known as a subscription trap. I have attempted to contact them to cancel subscriptions because I found out they automatically renew at a much higher rate. This was not explained initially. I have contacted the Apple Card people and will wait for their results. I also plan to contact the Ohio State attorney General‘s office for consumer fraud, and let them know what has happened. Evidently, this is a common ploy unknown to me.

Won't deliver for 8 to 12 weeks I ordered a single issue of a publication. They processed it and said it was available. But when I tried to read it, they say it will take 8 to 12 weeks to receive. This is an outrage!

Timely Returned Phone Calll First of all, I got a call back after leaving a voicemail in only a couple of hours. Jodie was very helpful and was able to resolve my problem quickly.

Fast and friendly service When I called all of the lines were busy. I left a message. Often when I leave a message with a company I don't hear back for a few days. Jodi called back within minutes! I needed to cancel some "automatic renewal" subscriptions. She was so happy to help and took care of it efficiently! I highly recommend a "raise' for Jodi!! Karen