Ebook Order #84176 I realized that the e-book for download sent to me was missing Chapter 10 when I tried to read it before my next class. I reached out on 5/5/22 regarding the missing chapter. I was told they are going to check on this. It's been 5 days since they said they will check. No response. I told them that my finals is next week so this is urgent. Please send if you have it or if you don't have it, refund me so I can purchase it elsewhere!! UPDATE RESOLUTION: Great customer service!! They reached out to me and offer me another e-book or refund. I went with refund (currently waiting for it to be processed) since I do not need another e-book at the moment but I will definitely re-order from them in the future if I need another e-book.

They have very good products… but the… They have very good products… but the website has first to accept your creditcard. With the one creditcard I had successes but more often than not I got the message “ this card is not accepted”- no reason mentioned why. Client services promises tot respond within 96 hours. They don’t, neither by mail nor by sms. If they could solve this credit card problem and respond to questions within the promised 96h they would receive 5 stars. I really would have preferred to solve with them these problems instead of leaving a negative feedback. Kind greetings Ben Appelmelk

I was extremely suspicious at first… I was extremely suspicious at first BUT... everything worked out. I ordered an ebook and received the link immediately after purchase. My initial card was declined. Your card provider might not let the transaction go through. So I used another card with success. Use a credit card, not a debit, in case you need to dispute it for whatever reason

Affordable eBooks I finally found an eBook that is affordable, thanks to educational text book home. In addition, the transaction was safe and secure, and the eBook purchased was promptly delivered to my email address after payment. Thanks again!

I have ordered 2 eBooks from them I have ordered 2 eBooks from them , i was afraid before ordering but their price and reviews was worthy, after ordering i got one eBook instantly and the second within 4 hours, it was a very happy trial and i have saved a lot of money . I will return again in the next books. Thanks a lot Danielle