I needed help switching my account over… I needed help switching my account over after dissolving my LLC etc and customer service was so helpful and quick during a holiday time too! I'm very pleased as there were multiple parts that needed to be done with multiple departments and I started the process on Sunday night and it was completed on Tuesday. So pleased!

In today's world one is constantly… In today's world one is constantly frustrated, trying to communicate one's problems to an automated voice at the other end of a company line. It was such a relief to be able to speak with an actual person (I had to pay for this privelege!) who used human intelligence to resolve the issues I had. Tyler F. quickly understood my problem, and then went the extra mile to personally resolve it as quickly as he could. He even followed up, informing me of the progress. Thank you, Tyler.

Unbeatable Service! I have never experienced a faster and friendlier service from a publisher this big, and with so much to do. You really do make this experience as easy as it possibly can be. Thank you!

Error message of “mobile number must be unique” There was a problem setting up my account because it conflicted with information when I originally set it up in 2016. Despite several attempts to remedy the conflict, it still didn’t recognize my cell phone (unchanged since 2016.) However, once Zac stepped in to work on my file, he resolved the problem in one day. After 18 days of email exchanges, nothing was resolved until Zac took over. He gets a gold star!

EXTREMELY INCOMPETENT AND DISORGANIZED These people are incompetent as hell. They have a billion different graphics that make no fxxx sense. Absolute incompetence is reporting sales! The team is unprofessional and unreliable, and they are extremely disorganized. EXTREMELY DISORGANIZED!!! Your sales reports are a total and complete mess. It is as if you don't know how to use your brains. It's like you people have no clue of what you are doing.