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IngramSpark

http://ingramspark.com

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3.05

Based on 20 Reviews

45.00%

5.00%

0.00%

45.00%

About IngramSpark

IngramSpark® is an award-winning independent publishing platform offering indie authors and publishers the ability to create professional print books and ebooks in one place. Access to IngramSpark's global distribution network allows you to self-publish a book and make it available to 40,000+ retailers and libraries—both in stores and online. To learn more about how you can share your story with the world, visit www.ingramspark.com. How it Works Plan Your Book Get Started Thank you for being part of the IngramSpark community and trusting us as a partner in your self-publishing journey! We love to hear your success stories, but understand sometimes things don’t go as planned, and we’re here to help. Please contact us directly with your questions → ingramspark.com/help.

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The Ingram support team is prompt and fair. The Ingram support team always replies to my email promptly. And they are always fair when dealing with damaged or misprinted books.

Unreliable delivery. Unreliable delivery. I've received numerous notifications that my book package has arrived at the drop-off point, but at the drop-off point they tell me that they have not received my package. I've been there several times.

EXTREMELY INCOMPETENT AND DISORGANIZED These people are incompetent as hell. They have a billion different graphics that make no fxxx sense. Absolute incompetence is reporting sales! The team is unprofessional and unreliable, and they are extremely disorganized. EXTREMELY DISORGANIZED!!! Your sales reports are a total and complete mess. It is as if you don't know how to use your brains. It's like you people have no clue of what you are doing.

Totally nonexistent customer service Totally nonexistent customer service. I placed an order for advance copies of my book, and paid extra for rush service, which should have printed in 3 days. Now more than 2 weeks later I can't even get an estimated time to ship. Multiple requests to customer service go unanswered. I'm having a book release party with no book to actually show.

Ingram Rocks! My first job as a kid was working for Ingram Book Company sweeping and cleaning up after shipping. Honored to have them print my book The Puckford 7. Theres been a couple issues with cover alignment early on which they corrected. Such a nice book to hold in your hand Glossy Hard Cover or silky Matte Soft Cover! The new e-Commerce Links option is excellent if you would like to side step Amazon KDP. KDP Books are nice! Glossy! KDP has weird size requirements for HC. Work with a great set up house, watch You Tube videos how to upload and modify your files. Direct distribution via Barnes and Noble is pure gold. All the negative comments on here are from people who do not know what they are doing, or their book material is the problem and not Ingram. My books ROCK! Beautiful job printing inside and out! Shipping could be a little more speedier and books better packed if you are ordering one or two. Customer Service is very good with a speedy response! Author Artist Michael Fischer @ toonsthatrock.com

IngramSpark

http://ingramspark.com

About IngramSpark

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Marla, Customer

Martin Dybdal

Dan

Janet Howard

TOONS THAT ROCK TV