Review Update on March 7, 2024: Still no copies of my book, and nothing updated on my Kindle version. I was told by someone from Prime Authors these would happen, but it has been a month with nothing. I did get a call after my last review, but nothing since. I have had to call to get any info, and when I called several days ago, I never got a return call. Buyer beware. They are full of... Update on Feb 4, 2024: I was promised 20 author copies of my novel, plus after it was published in December the Kindle version is full of spacing errors. I have not been able to contact my editor or their customer service in over three weeks. I am tired of how this company lies to me, and I only get some progress when I complain here. So, do not do business with them- they don’t care about you. Original review: I had some issues initially with Prime Authors, but they have been rectified by Nathan Rodricks, who assisted me past those issues. Thank you Nathan.

Do not do business with Prime Authors! Do not do business with Prime Authors! Searching the internet for a memoir publisher. I inadvertently contacted Prime Authors, Inc., believing it was Amazon’s Book Baby site. I spoke to Kevin Brown who, when asked if they were the Amazon company, said they market through Amazon. That’s technically true but didn’t answer my question. I got the “expiring discount” spiel and made a down payment of a “refundable” amount of $500 to hold the discounted rate. I later learned that I would not get physical books but they would provide editing, proofing, indexing and marketing of an e-book. This was not what I wanted, so I asked to drop out of their program. I got a sales pitch and finally we agreed to draft a binding contract to supply me with books and at a price competitive with Book Baby’s print-ready rate. Kevin actually produced a draft contract with all my requirements except it was attached to an email that stated I would owe $6490. In various conversations with Kevin (I was never assigned to an editing team) I have gotten estimates of cost ranging from $2,940 to 6,490. I got a huge run-around when I indicated that the contract, if negotiated, would only require me to pay a total of $1,000. I am certain they never intended to honor the contract.

Simply love the services the way they… Simply love the services the way they handled my book was completely professional.

Successful Venture I have found Prime Authors to be professional and respectful. They listen carefully to my requests and work to focus me in the direction of our goals. We are currently in the production stage of several things. Sometimes these things move slowly and one can get frustrated because we live in a "microwave" culture, but I'm certain that we will arrive at a successful finish.

Chad was very diligent Chad was very diligent at keeping me informed of the progress on the web-site development project and I was very happy with my interaction with him. The web site design that Prime Authors produced was adequate for my needs but not exceptional. The Prime Authors organization is rather opaque. Some of the web-hosting options that they offered were over-priced and I decided to find another web-hosting service.