Chad was very diligent Chad was very diligent at keeping me informed of the progress on the web-site development project and I was very happy with my interaction with him. The web site design that Prime Authors produced was adequate for my needs but not exceptional. The Prime Authors organization is rather opaque. Some of the web-hosting options that they offered were over-priced and I decided to find another web-hosting service.

What a great experience I had What a great experience I had. Sean Wright and his team walked me through the entire process before I signed up. And once they started working on my manuscript I knew, I am in right hands. They were open to the feedback and responded in timely manner. The cover was awesome and I loved the attention to detail. I am working on my second book and this time I dont have to search for a reliable publisher.

Very poor company - no wonder they went out of business This company seems to have gone out of business leaving people hanging. We are lucky and got our kindle version and paperback out, but they did not finish the hardcopy (I did) and they never put it on the 4 or 5 other ebook sites I paid for. They said they sent in for the copyright, but I never received it and have now applied for it myself. 15 paperbacks and 10 hardbacks were included with my purchase but they never sent me any - I have paid separately for all copies I have received. We only got this far with them because I constantly stayed on them with calls, emails and badgering. We had someone else edit and I proofed because they were doing a very poor job and all of this took over 10 months when they said they could do the job in 3 months. We also went through 5 or 6 different guys "in charge" of our process. One, Noah, was fairly good and got more done than any other; the rest were terrible to work with because they did not communicate with us or get anything done. They constantly wanted us to spend more money and we just wanted what was already paid for.

mixed bag I wanted very much to write a favorable review as thanks for a job well done. However, in good conscience i can't do that. They did produce a beautiful book on time. The staff was responsive and unfailingly polite. What brings down their score is the phony ISBN number printed on the book, and nothing but lip service offered to correct that.

Sam Sibley and his team have helped me… Sam Sibley and his team have helped me greatly through the process of publishing my book! Every time i have an issue or a question I get a response within minutes. The editing process is super fast. Thank you!