Yurie Halchak
GBAlpha is impossible to communicate My softcover book was published on 7/30/21. In September, the hardcover came but the front cover was printed off-centered and wrong paper. Since then, 3 hardcover sample came but all of their front cover were off-centerd and wrong paper and printed blurred. By this time it was December. None of them was acceptable. Finally the last decent (not perfect but I accepted) sample came on 2/13/22. I was told I should receive my authores books in one moneth, (March). But I still don't receive my author's books yet (6/1/22 today), even though Barnes and Noble sell them on line. I bought it for a trial, it came in 5 days. It was correct one, so it is there. It has been10 months since I have been waiting for my hardcover. It has been a nightmare since last August. My first rep did not answer my email often and disappeared 2 weeks at a time and quit. At the New year, a new rep came and soon quit, I don't have a rep now. My readers received an unapproved bad hardcover copies which Alpha promised they will exchange to the right one but it is not done yet. Each time I emailed Alpha, the answer is "currently, response time is 5 to 7 business days", but even after 10 business days, nobody answers. Also, I notified that the Alpha's bookstore on their website does not functioning right for the shipping cost. Shipping for U.S. and Europe both shows $49.95. Nothing is done. I feel like I am being harassed.
Melissa
GBNot happy at all These people are amateurs not professionals. They do shoddy work and create plenty of formatting errors which they dont even correct. Everytime i ask them to do something, its like a 5 year old has done it. The numbers on my table of contents don't line up, they allow the text to go over images and borders, some words don't line up with others - they dont look at anything that they are doing!! I have had to point out multiple formatting errors, and even when i point them out they still dont fix them. This is not a professional company, its a waste of time and money to ask for their help, i paid them YET im fixing and formatting my own book MYSELF!!! What was the point of paying these people when they cant even fulfill simple actions? Its like im dealing with people with only a few brain cells. BEWARE this is not a professional publishing company.
Mishal Khattak
PKBest publisher out there Best publisher out there. Loved working with them. I highly recommend them.
They Know Who I Am
GBDon't Trust This Company to Write a Comic Book This is an EXTREMELY UNprofessional "company." Arrangements were made for me, a ghostwriter, to attend a Zoom meeting, and then, I was the only person who showed up. It was a waste of my valuable time. Time is MONEY. UPDATE: The UNprofessionalism did not stop there either. After reading my review, this JOKE of a publishing company had the audacity to “confront” me about how it fights “fake reviews,” as if I would have the time to sit down and write a fake review about how UNprofessional they are and how shabbily they treated me last month. I barely have time to sit here and write this update. I am not new to business. I know how it is supposed to be conducted. You don’t waste people’s time. YOU SHOW UP! You CERTAINLY don’t threaten a person who is well-versed in the law of libel with a lawsuit either.
Mark Moses
GBI Had some difficulties at first I Had some difficulties at first, but then everything went easily, The process of publishing my book has ended in short time.