Book publisher with strong commitment I really appreciate the help and support I got from my author rep, Jennifer. My book turned out better than expected

Alpha is impossible to communicate My softcover book was published on 7/30/21. In September, the hardcover came but the front cover was printed off-centered and wrong paper. Since then, 3 hardcover sample came but all of their front cover were off-centerd and wrong paper and printed blurred. By this time it was December. None of them was acceptable. Finally the last decent (not perfect but I accepted) sample came on 2/13/22. I was told I should receive my authores books in one moneth, (March). But I still don't receive my author's books yet (6/1/22 today), even though Barnes and Noble sell them on line. I bought it for a trial, it came in 5 days. It was correct one, so it is there. It has been10 months since I have been waiting for my hardcover. It has been a nightmare since last August. My first rep did not answer my email often and disappeared 2 weeks at a time and quit. At the New year, a new rep came and soon quit, I don't have a rep now. My readers received an unapproved bad hardcover copies which Alpha promised they will exchange to the right one but it is not done yet. Each time I emailed Alpha, the answer is "currently, response time is 5 to 7 business days", but even after 10 business days, nobody answers. Also, I notified that the Alpha's bookstore on their website does not functioning right for the shipping cost. Shipping for U.S. and Europe both shows $49.95. Nothing is done. I feel like I am being harassed.

Alpha book Publisher is one of the best… Alpha book Publisher is one of the best companies I have work with, professional staff, fast turnaround with high quality

Best publisher out there Best publisher out there. Loved working with them. I highly recommend them.

Fraud I feel that Alpha Books Solutions is scamming Me for my money and I am caught up in a fraud. My Name is Daniel Sheppard I am the Author of "Dead Reckoning Justice by Any Means Necessary" In March I contracted with Alpha Books solutions @ Alpha Books Solutions .com I contracted and paid one thousand dollars to self publish my book :Dead Reckoning, After exchanging e-mails with the marketing / sales director Christine Anderson I submitted my completed edited manuscript and we also revised the cover to the book which I approved. I was assured by Ms Anderson that my book would be printed by the end of August or no later than September however on October first I received a Docu-sign contract in which she stated that all of the preliminary work was done and Alpha was ready to print and publish, the work since then I have not heard any more from Ms Anderson she does not respond to any of my e-mails nor can I get her or anyone from Alpha on the phone at the # listed for Alpha books of Indianapolis, Indiana. Wickipedia lists Alpha as a subsidiary of Penguin/Random House however Penguin disavows having no knowledge of Alpha Books.