Great Staff Great Staff. Good Service. I highly recommend this book publisher

Not happy at all These people are amateurs not professionals. They do shoddy work and create plenty of formatting errors which they dont even correct. Everytime i ask them to do something, its like a 5 year old has done it. The numbers on my table of contents don't line up, they allow the text to go over images and borders, some words don't line up with others - they dont look at anything that they are doing!! I have had to point out multiple formatting errors, and even when i point them out they still dont fix them. This is not a professional company, its a waste of time and money to ask for their help, i paid them YET im fixing and formatting my own book MYSELF!!! What was the point of paying these people when they cant even fulfill simple actions? Its like im dealing with people with only a few brain cells. BEWARE this is not a professional publishing company.

Keep up! Thank you so much for publishing my book. All my requirements were met and delivered on time.

Alpha is impossible to communicate My softcover book was published on 7/30/21. In September, the hardcover came but the front cover was printed off-centered and wrong paper. Since then, 3 hardcover sample came but all of their front cover were off-centerd and wrong paper and printed blurred. By this time it was December. None of them was acceptable. Finally the last decent (not perfect but I accepted) sample came on 2/13/22. I was told I should receive my authores books in one moneth, (March). But I still don't receive my author's books yet (6/1/22 today), even though Barnes and Noble sell them on line. I bought it for a trial, it came in 5 days. It was correct one, so it is there. It has been10 months since I have been waiting for my hardcover. It has been a nightmare since last August. My first rep did not answer my email often and disappeared 2 weeks at a time and quit. At the New year, a new rep came and soon quit, I don't have a rep now. My readers received an unapproved bad hardcover copies which Alpha promised they will exchange to the right one but it is not done yet. Each time I emailed Alpha, the answer is "currently, response time is 5 to 7 business days", but even after 10 business days, nobody answers. Also, I notified that the Alpha's bookstore on their website does not functioning right for the shipping cost. Shipping for U.S. and Europe both shows $49.95. Nothing is done. I feel like I am being harassed.

Bad Publisher to publish your bookwith....forget those-4-5-stars! I submitted and published in with this publisher in November 2020 and paid for a plan. The agent published the book without using the plan for editing or an editor and it dafamated the potential of the book. The book is called "The Truth & the Great Deceiver" which is a great book of religion, but the publisher produced an unedited version and I paid for advertising on TV, which they denied promoting and stated they would refund a partial payment. I have been waiting for almost a year and in 2 years trying to reach them and requesting a phone call, I have not received one as of today of this review! I have to find another publisher and I paid close to $2000 for publishing and they offered me less than $500 for a refund. Not to mention the send you a excel spreadsheet of your royalties which they will not prove that it is correct. Its their word against yours through a spreadsheet and Amozon and Barnes & Noble have a disclosure with them not to reveal any purchases. Tried to contact them today about my refund and now my page is blocked and NOW you have to pay a fee to have them call you right away!!!