Great Staff Great Staff. Good Service. I highly recommend this book publisher

Bad Publisher to publish your bookwith....forget those-4-5-stars! I submitted and published in with this publisher in November 2020 and paid for a plan. The agent published the book without using the plan for editing or an editor and it dafamated the potential of the book. The book is called "The Truth & the Great Deceiver" which is a great book of religion, but the publisher produced an unedited version and I paid for advertising on TV, which they denied promoting and stated they would refund a partial payment. I have been waiting for almost a year and in 2 years trying to reach them and requesting a phone call, I have not received one as of today of this review! I have to find another publisher and I paid close to $2000 for publishing and they offered me less than $500 for a refund. Not to mention the send you a excel spreadsheet of your royalties which they will not prove that it is correct. Its their word against yours through a spreadsheet and Amozon and Barnes & Noble have a disclosure with them not to reveal any purchases. Tried to contact them today about my refund and now my page is blocked and NOW you have to pay a fee to have them call you right away!!!

Alpha is impossible to communicate My softcover book was published on 7/30/21. In September, the hardcover came but the front cover was printed off-centered and wrong paper. Since then, 3 hardcover sample came but all of their front cover were off-centerd and wrong paper and printed blurred. By this time it was December. None of them was acceptable. Finally the last decent (not perfect but I accepted) sample came on 2/13/22. I was told I should receive my authores books in one moneth, (March). But I still don't receive my author's books yet (6/1/22 today), even though Barnes and Noble sell them on line. I bought it for a trial, it came in 5 days. It was correct one, so it is there. It has been10 months since I have been waiting for my hardcover. It has been a nightmare since last August. My first rep did not answer my email often and disappeared 2 weeks at a time and quit. At the New year, a new rep came and soon quit, I don't have a rep now. My readers received an unapproved bad hardcover copies which Alpha promised they will exchange to the right one but it is not done yet. Each time I emailed Alpha, the answer is "currently, response time is 5 to 7 business days", but even after 10 business days, nobody answers. Also, I notified that the Alpha's bookstore on their website does not functioning right for the shipping cost. Shipping for U.S. and Europe both shows $49.95. Nothing is done. I feel like I am being harassed.

Don't Trust This Company to Write a Comic Book This is an EXTREMELY UNprofessional "company." Arrangements were made for me, a ghostwriter, to attend a Zoom meeting, and then, I was the only person who showed up. It was a waste of my valuable time. Time is MONEY. UPDATE: The UNprofessionalism did not stop there either. After reading my review, this JOKE of a publishing company had the audacity to “confront” me about how it fights “fake reviews,” as if I would have the time to sit down and write a fake review about how UNprofessional they are and how shabbily they treated me last month. I barely have time to sit here and write this update. I am not new to business. I know how it is supposed to be conducted. You don’t waste people’s time. YOU SHOW UP! You CERTAINLY don’t threaten a person who is well-versed in the law of libel with a lawsuit either.

I am working with them for last couple… I am working with them for last couple of days for publishing my book and so far the customer experience has been great. I am hoping to get my book published soon.