Be careful of the team you are assigned with Amazon Publishing Labs! My experiences with Amazon Publishing Labs are mixed, and I will explain. I’m 74 years old and I wrote my once in a lifetime book, poured my heart and soul and lifetime experiences into it. I searched different publishers and decided on APL. I was assigned Sophia James, who is a sweet person, but her team lacked talent and she was very poor on quality control or oversight! I sent in suggestions and when it was returned, the same problems existed, plus others. Her editing and art department team were literally terrible! I eventually had to do all my editing AND art cover design! I paid for services that I had to do myself! Eventually, I was assigned George Carter, who stepped up and he and his team did a fantastic job! If I was just reviewing George and his team, they would get 5 stars for sure. However, my 3 star rating is due to the overall experience and the fact that it took THREE MONTHS to get my book published! I poured my heart into the writing and my initial experience caused me stress and angst and took some of the enjoyment away. Had I been assigned George and his team from the start, it would have been a more enjoyable experience!

Keep All Correspondence. Don't use phone, use Emails so you have copys. Amazonpublishinglabs.com, up front I thought it was Amazon. They asked me to send the money then they would assign a person to work with with me. I ask how can you ask for money when yo have not seen what I have. But I thought I was dealing with Amazon and trusted them. I suggest any one signing with them to save all correspondence and pay by credit card. I would not recommend them. Dick

The teams of this company, that I worked with, are not qualified. These people are NOT affiliated with Amazon. I believe their positive reviews are mostly fake. I have all text messages, emails, and documents to prove that what I say here is true. I spent more than 4 months following them to publish my Arabic book, but in vain. They failed to publish it (LIVE again LIVE), even on Amazon site, although they promised to publish it on 5 famous platforms. I started with one person then they changed him to another and changed the second to a third person. Each one promised to do the job perfectly and tried to get more money despite the contract conditions. Lastly, I built 3 bank disputes against them to get my money back and I got my money for two disputes and I fight to win the third dispute. The mockery is to discover that they do not have even one person in their team who knows the Arabic language well and they said that they are able to publish my Arabic Book. Conclusion: Do not get deceived by their nice words and promises. This is my advice after the bitter experience and delay for more than 6 months to publish my book.

A friend of mine who was attempting to… A friend of mine who was attempting to publish her book through this company had an extremely negative and challenging experience with them. Proceed with caution for sure.

A Very Good Outcome Amazon Publishing Labs provided me with author services for my first published book. Services included: editing, formatting, graphics, and copyright registration. I had never before engaged these types of services, and during the initial stages found the process to be very arduous. Ultimately, I discovered that a successful outcome would heavily rely on my staying fully engaged, taking personal ownership of "quality assurance" in methodically checking and approving proposed revisions coming from the writer/editor and the graphic artist. I highly recommend that any new author that engages these types of services needs to be prepared to stay fully engaged with their point of contact throughout the entire process, otherwise you might be disappointed with your outcome. That said, I was supported by Leonard Andersen and he patiently worked with me thru the entire process. As a result, my book was successfully published in paperback and Kindle. I view it as a high-quality final product.