Louis Dubuque
GBThey continually mess up shipping and… They continually mess up shipping and delivery. Customer service is only so-so. I have run out of food for my dog several times due to the company’s late shipping. Save yourself a headache and go to a different company. You contact them and you will get a silly response with silly dogs words like “woofing on it.” Our dogs need their food and this silliness isn’t appreciated. My dog has gastritis and I have told them many times her food can’t be late. I switch the delivery date and am promised it will come on that date and it doesn’t happen. Awful company!
Jennifer Morris
GBAWESOME JOB IN ALL AREAS First of all the customer service has to be the best I have ever encountered. Fast and friendly. Answer my questions immediately. Ordering and halting is easier then ever. The website is so user friendly. No pressure if you need to hold back a few orders. I mean this has been a great experience so far. My 3 year old Maltipoo absolutely LOVES her meals. I love the containers with all the info. I have been SUPER happy with this company!!!!!
Taylor
GBDog loves Dog loves! Was a bit offended that he scarfed it down faster than he does when I make him homemade food myself. I guess its ok though. He deserves the best!
Delaney Sweet
GBWe love PetPlate We love PetPlate! My dog freaks out when the blue box comes in the mail and the food is delicious--even the dry food looks actually appetizing rather than the brown chunks her old food was.
Marissa K
GBMy mini poodle has been on PetPlate for… My mini poodle has been on PetPlate for over a year now. She frequently had issues with other foods I've tried, including waking up in the middle of the night every night and getting sick. Very happy to report that this hasn't happened since switching to PetPlate! Thank you PetPlate for quality food and a good night's sleep!