PetPlate is the best of the best! This is the best dog food delivery service hands down. Not only is my dog obsessed with every recipe, but she has gotten so much healthier from eating this food. A few years ago she had weird skin issues, bald patches in her fur and once we switched to PetPlate that all went away. Her fur is smooth and silky now! Their customer service team is so nice and helpful and in my years of ordering I have only ever had one issue- and it was a courier issue that they made right immediately. I am so grateful I found them and my dog gets to eat real food instead of gross store bought kibble.

They continually mess up shipping and… They continually mess up shipping and delivery. Customer service is only so-so. I have run out of food for my dog several times due to the company’s late shipping. Save yourself a headache and go to a different company. You contact them and you will get a silly response with silly dogs words like “woofing on it.” Our dogs need their food and this silliness isn’t appreciated. My dog has gastritis and I have told them many times her food can’t be late. I switch the delivery date and am promised it will come on that date and it doesn’t happen. Awful company!

Pretty Great. Needs a Tad of Work Pet Plate is frozen. It takes a bit to thaw so I put it out (two) in the frig to thaw. The carton is nice and once opened easy to give to the dog. My only issues are 1. The film over the food is nice, but too hard get off. Where you're supposed to pull, it tears off and then I have to use scissors to cut off all the film. Heaven forbid my dog get even a bite of that. He could chock. 2. It is not my dogs favorite, either of them, but that is to each other's taste I guess. But they eat it and I think they will love it when I order again. The website was super easy to use. The price was fair. The directions were clear. It arrived when promised. I will try it again, but wait a bit. I think it is good for my dogs. Love the ingredients.

I appreciate that your store offers… I appreciate that your store offers flexible payment options, including installment plans. It makes shopping more accessible and convenient for everyone.

Great Food! Packaging is the best out of all the human grade dog food companies. It's convenient to have cups that I can put a lid back on. Packages always arrive frozen. Most importantly, my dog loves the food and I can notice a visible change in her health. Coat is shinier, her poops are more consistent and her energy is higher.