Allison Ritter
GBThis is the second time I have gotten… This is the second time I have gotten my food late. It was suppose to come today but didn't. UPS rescheduled it for next Thursday 12/22. This is unacceptable. I don't care that it's Christmas and everyone is overworked. This shouldn't happen. They are an inefficient company and don't prepare for shipping sooner during Christmas. My dog has no food and I have to cook for him. That is unacceptable. I am not happy with petplate.
ChrisLaw
GBMy pets love the venison and lamb best My pets love the venison and lamb best. The shipping and customer service are great. I have been able to pause when needed with no problem. Very convenient and healthy for my fur babies.
Mary Sawyer
GBSuper flexible with amazing customer service! I've been a PetPlate customer for almost a year now and they have went above and beyond to make sure my plan was the exact right one for our two crazy Australian Shepards. They absolutely love it and we'd never switch back our prior fresh pet food!
J T-S
CATransparency Lacking They make you go through giving your dog's information and your private email before disclosing that they only serve the USA. Not pleased about that and I know I'll receive advertisements from them through email now. *Edit: although I am really tired of companies not giving the proper info about international availability BEFORE collecting personal info and wasting consumer time, I appreciate the company's prompt response and will be more than happy to remove my review if they change their website to let people know of their restrictions prior to collecting information.
Marissa K
GBMy mini poodle has been on PetPlate for… My mini poodle has been on PetPlate for over a year now. She frequently had issues with other foods I've tried, including waking up in the middle of the night every night and getting sick. Very happy to report that this hasn't happened since switching to PetPlate! Thank you PetPlate for quality food and a good night's sleep!