PetPlate

29 W 38th Street, 10018, New York, United States
image
3.80
Based on 20 Reviews

5

60.00%

4

10.00%

3

5.00%

2

0.00%

1

25.00%
About PetPlate

A nutritious, ready-to-eat dog food, served in convenient pre-portioned cups. Designed by vets, made by chefs, loved by dogs. Free delivery straight to your door. Shipping nationwide.

Tags
Contact Info

You need to Login first to submit your review.

image
Celwendy Edwards
GB

I appreciate that your store offers… I appreciate that your store offers flexible payment options, including installment plans. It makes shopping more accessible and convenient for everyone.

image
Jennifer Morris
GB

AWESOME JOB IN ALL AREAS First of all the customer service has to be the best I have ever encountered. Fast and friendly. Answer my questions immediately. Ordering and halting is easier then ever. The website is so user friendly. No pressure if you need to hold back a few orders. I mean this has been a great experience so far. My 3 year old Maltipoo absolutely LOVES her meals. I love the containers with all the info. I have been SUPER happy with this company!!!!!

image
Elizabeth
GB

Pretty Great. Needs a Tad of Work Pet Plate is frozen. It takes a bit to thaw so I put it out (two) in the frig to thaw. The carton is nice and once opened easy to give to the dog. My only issues are 1. The film over the food is nice, but too hard get off. Where you're supposed to pull, it tears off and then I have to use scissors to cut off all the film. Heaven forbid my dog get even a bite of that. He could chock. 2. It is not my dogs favorite, either of them, but that is to each other's taste I guess. But they eat it and I think they will love it when I order again. The website was super easy to use. The price was fair. The directions were clear. It arrived when promised. I will try it again, but wait a bit. I think it is good for my dogs. Love the ingredients.

image
Manda
GB

The worst of them all The worst of them all. This company was supposed to do a delivery every 3 weeks. I noticed them taking out of my account earlier and earlier then I changed it to a month later and asked them to stop changing me. They still kept trying even though it was a month away. I messaged support and support actually changed my delivery date to earlier and charged me again. They never pick up the phone and their customer support is the absolute worst. Please keep in mind with the response they gave me the date that they changed it to. I did not ask them to change it. I did not want it changed. And I was traveling and didn’t see their demanded date. Yes it was refunded but a company shouldn’t change someone’s dog food date and bill their account.

image
ChrisLaw
GB

My pets love the venison and lamb best My pets love the venison and lamb best. The shipping and customer service are great. I have been able to pause when needed with no problem. Very convenient and healthy for my fur babies.

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow