They continually mess up shipping and… They continually mess up shipping and delivery. Customer service is only so-so. I have run out of food for my dog several times due to the company’s late shipping. Save yourself a headache and go to a different company. You contact them and you will get a silly response with silly dogs words like “woofing on it.” Our dogs need their food and this silliness isn’t appreciated. My dog has gastritis and I have told them many times her food can’t be late. I switch the delivery date and am promised it will come on that date and it doesn’t happen. Awful company!

AWESOME JOB IN ALL AREAS First of all the customer service has to be the best I have ever encountered. Fast and friendly. Answer my questions immediately. Ordering and halting is easier then ever. The website is so user friendly. No pressure if you need to hold back a few orders. I mean this has been a great experience so far. My 3 year old Maltipoo absolutely LOVES her meals. I love the containers with all the info. I have been SUPER happy with this company!!!!!

Pretty Great. Needs a Tad of Work Pet Plate is frozen. It takes a bit to thaw so I put it out (two) in the frig to thaw. The carton is nice and once opened easy to give to the dog. My only issues are 1. The film over the food is nice, but too hard get off. Where you're supposed to pull, it tears off and then I have to use scissors to cut off all the film. Heaven forbid my dog get even a bite of that. He could chock. 2. It is not my dogs favorite, either of them, but that is to each other's taste I guess. But they eat it and I think they will love it when I order again. The website was super easy to use. The price was fair. The directions were clear. It arrived when promised. I will try it again, but wait a bit. I think it is good for my dogs. Love the ingredients.

We love PetPlate We love PetPlate! My dog freaks out when the blue box comes in the mail and the food is delicious--even the dry food looks actually appetizing rather than the brown chunks her old food was.

Dog loves Dog loves! Was a bit offended that he scarfed it down faster than he does when I make him homemade food myself. I guess its ok though. He deserves the best!