Bri R
GBPetPlate is the best of the best! This is the best dog food delivery service hands down. Not only is my dog obsessed with every recipe, but she has gotten so much healthier from eating this food. A few years ago she had weird skin issues, bald patches in her fur and once we switched to PetPlate that all went away. Her fur is smooth and silky now! Their customer service team is so nice and helpful and in my years of ordering I have only ever had one issue- and it was a courier issue that they made right immediately. I am so grateful I found them and my dog gets to eat real food instead of gross store bought kibble.
Allison Ritter
GBThis is the second time I have gotten… This is the second time I have gotten my food late. It was suppose to come today but didn't. UPS rescheduled it for next Thursday 12/22. This is unacceptable. I don't care that it's Christmas and everyone is overworked. This shouldn't happen. They are an inefficient company and don't prepare for shipping sooner during Christmas. My dog has no food and I have to cook for him. That is unacceptable. I am not happy with petplate.
Manda
GBThe worst of them all The worst of them all. This company was supposed to do a delivery every 3 weeks. I noticed them taking out of my account earlier and earlier then I changed it to a month later and asked them to stop changing me. They still kept trying even though it was a month away. I messaged support and support actually changed my delivery date to earlier and charged me again. They never pick up the phone and their customer support is the absolute worst. Please keep in mind with the response they gave me the date that they changed it to. I did not ask them to change it. I did not want it changed. And I was traveling and didn’t see their demanded date. Yes it was refunded but a company shouldn’t change someone’s dog food date and bill their account.
Taylor
GBDog loves Dog loves! Was a bit offended that he scarfed it down faster than he does when I make him homemade food myself. I guess its ok though. He deserves the best!
Mary Sawyer
GBSuper flexible with amazing customer service! I've been a PetPlate customer for almost a year now and they have went above and beyond to make sure my plan was the exact right one for our two crazy Australian Shepards. They absolutely love it and we'd never switch back our prior fresh pet food!