My pup has enjoyed PetPlate for 5 years I have been a customer for over 5 years. My pup has only ever eaten PetPlate and continues to be healthy, happy, has a soft coat and regular stool. He still does spins before meal time and continues to lick his bowl to make sure he has eaten everything. When I needed help with a delivery the customer care team replied and assisted right away. Riley loves the chicken treats and has enjoyed the skin and coat supplements as well. I am so grateful for PetPlate and the healthy meals they are making for our pups!

They continually mess up shipping and… They continually mess up shipping and delivery. Customer service is only so-so. I have run out of food for my dog several times due to the company’s late shipping. Save yourself a headache and go to a different company. You contact them and you will get a silly response with silly dogs words like “woofing on it.” Our dogs need their food and this silliness isn’t appreciated. My dog has gastritis and I have told them many times her food can’t be late. I switch the delivery date and am promised it will come on that date and it doesn’t happen. Awful company!

I appreciate that your store offers… I appreciate that your store offers flexible payment options, including installment plans. It makes shopping more accessible and convenient for everyone.

Dog loves Dog loves! Was a bit offended that he scarfed it down faster than he does when I make him homemade food myself. I guess its ok though. He deserves the best!

AWESOME JOB IN ALL AREAS First of all the customer service has to be the best I have ever encountered. Fast and friendly. Answer my questions immediately. Ordering and halting is easier then ever. The website is so user friendly. No pressure if you need to hold back a few orders. I mean this has been a great experience so far. My 3 year old Maltipoo absolutely LOVES her meals. I love the containers with all the info. I have been SUPER happy with this company!!!!!