Compared to other human grade lightly… Compared to other human grade lightly cooked it was my least favorite. The packaging is extremely hard to thaw compared to farmers dog and nomnom. It also recommends a lot more calories then the other competitors using the exact same status. Price is comparable or cheaper.

My pup has enjoyed PetPlate for 5 years I have been a customer for over 5 years. My pup has only ever eaten PetPlate and continues to be healthy, happy, has a soft coat and regular stool. He still does spins before meal time and continues to lick his bowl to make sure he has eaten everything. When I needed help with a delivery the customer care team replied and assisted right away. Riley loves the chicken treats and has enjoyed the skin and coat supplements as well. I am so grateful for PetPlate and the healthy meals they are making for our pups!

I appreciate that your store offers… I appreciate that your store offers flexible payment options, including installment plans. It makes shopping more accessible and convenient for everyone.

This is the second time I have gotten… This is the second time I have gotten my food late. It was suppose to come today but didn't. UPS rescheduled it for next Thursday 12/22. This is unacceptable. I don't care that it's Christmas and everyone is overworked. This shouldn't happen. They are an inefficient company and don't prepare for shipping sooner during Christmas. My dog has no food and I have to cook for him. That is unacceptable. I am not happy with petplate.

They continually mess up shipping and… They continually mess up shipping and delivery. Customer service is only so-so. I have run out of food for my dog several times due to the company’s late shipping. Save yourself a headache and go to a different company. You contact them and you will get a silly response with silly dogs words like “woofing on it.” Our dogs need their food and this silliness isn’t appreciated. My dog has gastritis and I have told them many times her food can’t be late. I switch the delivery date and am promised it will come on that date and it doesn’t happen. Awful company!