I have made over a hundred orders with … I have made over a hundred orders with Book Outlet and I am very grateful to them for the opportunity they have brought to me. I live in a country where books are really expensive but because of Book Outlet, an access door for cheap books has made its way to me. At the quality of the books that you will receive, the price point is quite fair. They indicate if the book you're getting has scratches and even when they arrive surprisingly scratched or damaged unlike indicated, all you have to do is send them a message and they make sure to make things right. You also get nice surprises from time to time like signed books or something like that. You're getting the books at a fraction of its original price so for me that's already a steal in itself. More power to this company and they deserve more 5 star reviews on this site I felt inclined to sign up just so that they can get their due.

Horrible Customer Service I have purchased over $350 worth of books recently, and used many of the coupons I've saved from my recent orders. Upon receiving damaged items, I contacted the Book Outlet Customer Service. I was told that they would give me credits for the books that were damaged. Then, I received a message saying that because I had used multiple coupons, this would "need to be looked into". No response from customer service since then, as it appears I am being entirely ignored. While they were investigating my use of multiple coupons, they should've investigated their obvious lying about the condition of books on their site. Denying me a return/refund/credit for items that were NOT AS DESCRIBED is ridiculous. My family visits the Book Outlet retail store at least once a week (has been since it was literally opened), and I make many purchases myself. But my business will be going elsewhere, as will the rest of my family's, and all of my 5 star reviews will be changed to 1 star because this kind of behaviour is juvenile and uncalled for and I won't purchase from a company that can't own up to its own quality errors and instead tries to turn it around on the customer.

A Booklover's Utopia Awesome, I found so many books I had on my wishlist on Amazon for just a fraction of the price, .On my first order I saved about $80.00!!!!! It was shipped out fast . I will go back again and again...this is a must for any book lover!