Priyank Shingal
INThese guys use a hotel booking… These guys use a hotel booking mechanism concept with check in checkout time. Also their team members have no idea what to talk. Apparently night boarding is different from day boarding as the dogs are different at night according to them. Have cancelled my booking but till now not recieved any amount refund or a email confirmation about cancellation. Have been chasing them but now no one responds . Miss Pooja is the one you should avoid talking too. At the time of taking payment she will be running behind you non stop but when it comes to refund they will not even respond
prerna sharma
INStaff at snouters are really arrogant… Staff at snouters are really arrogant and unprofessional. Being a boarder I had registered on snouters for my home boarding, and before I could even understand the platform as to how to accept or reject bookings, they started sending me mails that they'll block me if I don't respond to bookings. When I did understand I responded to all. Even after I did they blocked my listing and after sending multiple messages to multiple members of the Snouters team they wouldn't respond. After a long time when they did respond they had a lot of demands like INCREASE YOUR PRICES TO. MORE THAN ₹700 PER NIGHT, or else they don't get much bookings. I tried to tell them that's not how I wanna do, it doesn't make sense and you cannot force people to demand any amount of money. But since then they stopped replying to all my mails and messages, it's been months. I highly don't recommend Snouters they're not here to serve people but to exploit them. There are many better platforms for the same thing with Better Customer Service Executives.
Vids Nair
AEThe Snouter Boarding Facility is just… The Snouter Boarding Facility is just highly commendable. Priya took care of our fur baby really well. Sending updates and videos multiple times a day. However I hav rated one or rather would rate a negative marking if there was on their grooming service. Absolute impolite guy who claims has 3 yrs experience but started grooming without even leashing my pup. He got so scared of the trimmer he ran off. I lost my cool seeing such carelessness and he had the audacity to argue and keep talking over what I was telling him.. I would highly recommend the boarding facility but the groomers not at all as you might end hurting ur pupper with these inexperienced guys who has 0 level of customer service.
Taniya Paul
INWorst platform ever for boarders Worst platform ever for boarders. They cheat you and deduct your earnings in the name of onboarding charges on top of 25% deduction of tax and insurance. I have been a boarder with other places like PetBacker and had much better experience that this cheat site.
Neelam
INBest place for pet boarding and pet… Best place for pet boarding and pet grooming💯 The team is quite helpful and responsive as well.All the hosts on this platform are experienced and very generous.My furbaby had a pleasant stay.I was constantly in touch with the host with messages,pictures and videos.