WayForth

1518 Willow Lawn Dr., Suite 300, 23230, Richmond, United States
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2.90
Based on 20 Reviews

5

40.00%

4

0.00%

3

10.00%

2

10.00%

1

40.00%
About WayForth

WayForth is a full service transition company working with individuals and families offering downsizing, moving, estate and storage solutions.

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Jill Lowery
GB

Use at your own peril or stupi Packed 1st day by English speaking people who did a pretty good job. Moved next day by different men all with different Spanish dialects from Guatemala, Mexico, & Venezuela. Team lead said he couldn’t even understand them all. Biggest poop sandwich ever & company tried to weasel out of any responsibility. Paid over $4k for the worst move ever. Lost silverware x 17 days — turns out it was still in old house. Put $200 office chair in pile to be trashed or sold. My guess is one of the movers needed a chair. Chair found, shredder reimbursed. Now 6 months later & have discovered all our Christmas decorations are not to be found. They are irreplaceable & this is our last Christmas with mom. Lost brother, sister, & niece & all their mementoes are gone. They tossed or stole them. Crying won’t bring them back. Glad this company went bankrupt — dishonest all around. 2 hours late to arrive, tried to leave before an entire room had been loaded then wanted me to pay for their screwups. I even tipped the jeks. VP showed up so something was already screwy & she played me that they would get it right. It was an awful experience by sorry ass company who lie like the rest of us breathe.

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christa farnon
GB

Dishonest Dishonest billing. No response to my complaint by phone and email after suddenly stopping service in PA. Bullying with repeated billing despite my complaints. DO NOT USE THIS BUSINESS!

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Karin Dillenburger
GB

Terrible I have been trying to get a hold of this company for days now. The phone number on their website is invalid, the local number takes me to a voicemail(calls are not returned), and there is no way to talk to someone directly. I have sent more than one email and have yet to get a response from a person explaining what is going on. Due to a technical glitch my payment wasn't processed and therefore I cannot schedule a delivery. Communication does not exist with this company. I just want my personal belongings and this is beginning to feel like a scam.

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Sam Poloway
GB

Absolutely terrible service Absolutely terrible service. I had a delivery scheduled for 1-2 pm and they never showed up and even worse did not call me nor email me about the whereabouts of my things. This is the worst experience I have ever had with a moving company. I am now going to be sleeping on the floor for the near future until I can get my stuff out from them. If I could have rated them 0 stars I would.

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Alison Ellis
GB

Nice crew Nice crew. Arrived early (texted me beforehand) and carefully and thoroughly wrapped all the items. I was impressed. Carefully removed and loaded items into the truck. Not a complaint at all, but I don't think all of my items were photographed before being wrapped up, maybe 60% were photographed beforehand. I would definitely recommend Livible. The email notifications and texts have been helpful and prompt and the recordkeeping and transparency excellent. The prices seem fair.

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