WayForth

1518 Willow Lawn Dr., Suite 300, 23230, Richmond, United States
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2.90
Based on 20 Reviews

5

40.00%

4

0.00%

3

10.00%

2

10.00%

1

40.00%
About WayForth

WayForth is a full service transition company working with individuals and families offering downsizing, moving, estate and storage solutions.

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Neal McKinney
GB

Tacked on charges Wayforth has an agreement with our senior living facility regarding charges if the company is already on site, which I relied on to get a dining room table from the loading dock to my apartment and assembled (1 hour x 2 people x $65). My bill, however, was $215 after Lori Furstenburg taked on truck time and “administration”.

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Ghada Gadi
GB

Professional and friendly! Great service. Chase and Santos were very professional, great, on time and very friendly. They delivered my stuff with utmost care and were very thoughtful when they unloaded my boxes into my apartment so I’d be able to access them with ease. I highly recommend doing business with them and would definitely contact them again if I need help.

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Kshitija Phansalkar
GB

Non transparent costs Non transparent costs. One of the delivery person was unprofessional and almost threw a tantrum and walked away while having a conversation- "I got no time. I am busy". Well- we pay for your time. At least care enough to talk with your customer

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Alison Ellis
GB

Nice crew Nice crew. Arrived early (texted me beforehand) and carefully and thoroughly wrapped all the items. I was impressed. Carefully removed and loaded items into the truck. Not a complaint at all, but I don't think all of my items were photographed before being wrapped up, maybe 60% were photographed beforehand. I would definitely recommend Livible. The email notifications and texts have been helpful and prompt and the recordkeeping and transparency excellent. The prices seem fair.

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Roy Walter
GB

Dishonest In The front Office. The workers that did my move did an outstanding job, it's the difference in my estimate and my actual cost that I have a problem with. It was estimated that it would take 4 workers 10 hours to complete my move plus a trip charge. I was charged from the time they left till the time they returned for a move that management planned for 2 days. That's being charged driving to the first location, loading, then driving back then driving to the second location, unloading, then driving back to the warehouse. I payed over $450.00 driving time. I was also charged $150 special handling for a washer & dryer and there was nothing special done with it, They used a regular hand truck and no wrapping. Nothing different than a regular piece of furniture. I wasn't told that there would be a special charge for a project manager when i signed my estimate paper. I was charged $133.00. Actual movers.. that's a 5. Management... that's a 1. Not very forth coming if you ask me.

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