WayForth

1518 Willow Lawn Dr., Suite 300, 23230, Richmond, United States
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2.90
Based on 20 Reviews

5

40.00%

4

0.00%

3

10.00%

2

10.00%

1

40.00%
About WayForth

WayForth is a full service transition company working with individuals and families offering downsizing, moving, estate and storage solutions.

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Jill Lowery
GB

Use at your own peril or stupi Packed 1st day by English speaking people who did a pretty good job. Moved next day by different men all with different Spanish dialects from Guatemala, Mexico, & Venezuela. Team lead said he couldn’t even understand them all. Biggest poop sandwich ever & company tried to weasel out of any responsibility. Paid over $4k for the worst move ever. Lost silverware x 17 days — turns out it was still in old house. Put $200 office chair in pile to be trashed or sold. My guess is one of the movers needed a chair. Chair found, shredder reimbursed. Now 6 months later & have discovered all our Christmas decorations are not to be found. They are irreplaceable & this is our last Christmas with mom. Lost brother, sister, & niece & all their mementoes are gone. They tossed or stole them. Crying won’t bring them back. Glad this company went bankrupt — dishonest all around. 2 hours late to arrive, tried to leave before an entire room had been loaded then wanted me to pay for their screwups. I even tipped the jeks. VP showed up so something was already screwy & she played me that they would get it right. It was an awful experience by sorry ass company who lie like the rest of us breathe.

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christa farnon
GB

Dishonest Dishonest billing. No response to my complaint by phone and email after suddenly stopping service in PA. Bullying with repeated billing despite my complaints. DO NOT USE THIS BUSINESS!

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David Huang
GB

Mike and Brad arrived a half hour early… Mike and Brad arrived a half hour early and were fast about moving everything. Though they had already completed several orders, and there was some trouble finding parking, they both remained positive and upbeat. As an out-of-state student this service is super handy for storing all of my stuff when I go home for the summer. The whole experience of pickup and delivery was smooth and friendly; I highly recommend it.

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Michelle Ranaudo
GB

movers at Wayforth were amazing and… The movers at Wayforth were amazing and deserve a raise! They packed everything thoroughly. They were excellent with communication, respectful, and took their time, taking apart and putting together my furniture not to scratch any walls I couldn’t say more positive things about them!

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Roy Walter
GB

Dishonest In The front Office. The workers that did my move did an outstanding job, it's the difference in my estimate and my actual cost that I have a problem with. It was estimated that it would take 4 workers 10 hours to complete my move plus a trip charge. I was charged from the time they left till the time they returned for a move that management planned for 2 days. That's being charged driving to the first location, loading, then driving back then driving to the second location, unloading, then driving back to the warehouse. I payed over $450.00 driving time. I was also charged $150 special handling for a washer & dryer and there was nothing special done with it, They used a regular hand truck and no wrapping. Nothing different than a regular piece of furniture. I wasn't told that there would be a special charge for a project manager when i signed my estimate paper. I was charged $133.00. Actual movers.. that's a 5. Management... that's a 1. Not very forth coming if you ask me.

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