Good, friendly service The communication via Dan was good. I had an issue with not receiving emails and they were very quick in helping me sort it out. The owner of the domain explained why he couldn't accept my first offer, and I think that was very detailed and thorough.

Blackmail business model. Avoid at all costs. It's a really dodgy scam. As part of Go-Daddy and 123-reg, these guys will remove your bank details off your domains in your 123-reg account and then not send you renewal emails. When the renewal then fails they will remove your domains and put them up for sale at ridiculous amount so money and refuse to give them back. UPDATE - DAN.com have stated they have tried to contact me through Trustpilot. literally no contact at all. 123-reg gave me their legal contact. This is indirect blackmail. Further Update - These guys are now trying to get my review removed. As a company they decided to take my domain, decided to not give it back and try and sell it back to me and then decided to feign ignorance. They are now deciding to try and have my review removed. I refuse to contact them further. This is why Trustpilot exists so hopefully this will not be removed.

Domain name purchase I purchased a domain name from Dan.com. It was A very smooth transaction, best of all I was traveling at the time and was unable to respond right away, they sent new reminders with “Links” included and I was able to complete every thing I needed to do on my end to complete the transaction. Great customer service.

Good Communication - overall felt safe Good Communication from the Dan team and overall a pretty seamless process. A few things that could be better: 1. Dan.com doesn't fully authenticate ownership of the domain until the time of purchase so felt it was up in the air until the transaction was fully done Overall pretty good though and felt pretty safe through the whole process

Excellent Excellent! Superb customer service, helped guide us through the domain transfer with ease. I would definitely use Dan for future domain needs. Thank you for creating a process that is easy for your customers to navigate.