Davis Chin
GBScam company, avoid at all costs My company hired Trennder to modify an existing Shopify template and they instead installed their own template and claimed they could make all the changes we wanted to make it look like the template we bought plus do all the changes we needed. We went back and forth with numerous design requests and they did some but ignored others, despite repeat requests for changes. This whole process took over 2 months and they then they became unresponsive to our emails, Facebook messages and their phone (which became disconnected). We demanded a refund and they finally responded and said that it was impossible to make the changes we wanted because of the limitations of Shopify- however we were able to find a developer on a freelancer website who was able to make all the changes we needed to the original template we purchased. We then contacted our credit card company to do a chargeback and they did an investigation and rejected our request. When we requested information on the basis of the rejection they sent us a fraudulent email conversation that Trennder had sent to them supposedly between my co-worker and Trennder that was so contrived it was laughable claiming we were satisfied with their services and that we had signed off on the job. At that time it was too late to be able to re-open the case because too much time had lapsed since the original transaction. Since they committed wire fraud by falsifying the conversation, we submitted our case to the Federal Trade Commission and the BBB, which is pending review. Beware- do not do business with this unethical company.
Allison Goodlin
GBTrennder does a fantastic job Trennder does a fantastic job, near instant customer service and support. I'm a pretty picky and demanding customer and that didn't phase them at all. Final website product was incredible, beautiful, functional and i'm so excited and proud of it. I cannot recommend them highly enough, one of the best purchases i've made in a long time...
Justin Roddick
GBThey totally nailed it, you guys are amazing. They totally nailed it. I highly recommend Trennder to anyone looking to improve their store in order to optimize conversion. I didn't leave this review earlier since I wanted to test how much of an improvement the redesign of my shop was, and oh boy this was just magic. My conversion rate increased 2% which is a lot for my business and my average order value is almost double. Trennder is by far the best agency I have tried, and I have hired a lot of agencies in the past, not even gonna mention fiverr or upwork since those sites are full of scammers. Special thanks to Stephen who was my dedicated project manager and the whole team who helped my business. My site is battlebars.com in case you like protein bars :)
Japera Barnes
GBGreat Looking Store My store looks great, very professional. I wish Trennder would have communicated with me to understand my vision for my store. While the store looks great, I would have loved to have my touch on it. Aside from that, I appreciate the work done and I love the logo that was made for the store.
Andrew Dumais
CAExcellent service and design Originally paid for a graphics package and was offered a free re-design as well. Stephen had really great customer service and was there to answer any questions along the way. Overall satisfied with the quality of the redesign. Would recommend Trennder Web Design to anyone looking to stand out from the competition in e-commerce!