TRENNDER DELETED MY PRODUCT CATALOG AND THEMES AFTER I LEFT THEM A BAD REVIEW Copies of emails were provided to Trustpilot in order to keep this review online and prove that the situation below is 100% true. The emails came directly from Shopify and clearly show the timestamps of when Trennder deleted my product catalog and the store themes I purchased from another vendor. ********Original Review ******* After leaving the review below, TRENNDER WENT INTO MY ACCOUNT & DELETED MY ENTIRE WEBSITE, PRODUCT CATALOG AND THE THEME INSTALLED BY A PREVIOUS WEB DESIGNER FROM SHOPIFY!! Absolutely TERRIBLE experience!! They have missed every single deadline and keep promising my website would be done in a few more days, and its been ONE MONTH RIGHT IN BFCM HOLIDAY SEASON!! It's been an absolute disaster for setting up my marketing campaigns because without a completed website, I can't link emails. Before ordering I spoke with someone and they assured me that they would complete the template I purchased from another site and also give me an alternate site. After at least 3 follow up emails and repeated requests for calls, sending them a full zip folder of images and detailed instructions and examples of the functionality I need the store to have, it has been completely ignored. I'm beyond frustrated and have not been able to move forward with scheduling my promotions. This has been an absolutely terrible experience and I will be disputing this charge for a FULL refund with my credit card company. Don't even bother trying them out, use another service. For a solopreneur who must rely on outside services to get work completed, this is a disaster. I currently have a Squarespace site that I didn't update waiting for them, now I have to backtrack and revise that website myself because my shopify site was never completed. I'm so deeply disappointed I cannot even say... my plans to apply to grants for women of color have all been pushed back. Just don't purchase from them. ** If my review was fake, Trustpilot would have removed it. If you are still in doubt, please contact me on IG and I will be happy to share the time-stamped keystrokes as proof from Shopify. ** UPDATE 2022: When I disputed the charge on my credit card, Trennder presented FAKE EMAILS TO MY BANK in an attempt to force me to pay them. Once I presented all of my verifiable evidence of emails, timestamps and Shopify logins, the bank returned my payment. The only way to press charges was to go to Lauderhill Florida police department in person which I was not able to do. If this happens to you, they can be sued under Florida's cybercrime laws.

Scam company, avoid at all costs My company hired Trennder to modify an existing Shopify template and they instead installed their own template and claimed they could make all the changes we wanted to make it look like the template we bought plus do all the changes we needed. We went back and forth with numerous design requests and they did some but ignored others, despite repeat requests for changes. This whole process took over 2 months and they then they became unresponsive to our emails, Facebook messages and their phone (which became disconnected). We demanded a refund and they finally responded and said that it was impossible to make the changes we wanted because of the limitations of Shopify- however we were able to find a developer on a freelancer website who was able to make all the changes we needed to the original template we purchased. We then contacted our credit card company to do a chargeback and they did an investigation and rejected our request. When we requested information on the basis of the rejection they sent us a fraudulent email conversation that Trennder had sent to them supposedly between my co-worker and Trennder that was so contrived it was laughable claiming we were satisfied with their services and that we had signed off on the job. At that time it was too late to be able to re-open the case because too much time had lapsed since the original transaction. Since they committed wire fraud by falsifying the conversation, we submitted our case to the Federal Trade Commission and the BBB, which is pending review. Beware- do not do business with this unethical company.

My shop furevergadgets.com is now on fire :) I had a dropshipping store that was getting traffic but very little sales, I contacted Trennder and they redesigned my shop furevergadgets.com The final result was impressive for the $620 fee since I had previously wasted almost 1k trying to improve my store with freelancers from fiverr. Thank you guys

Trennder redesigned our website Trennder redesigned our website. They achieved what we wanted and the result is fab!!😊

WARNING! They take your money and run! UPDATE March 2, 2021: As expected Trennder denies this in their comment on this review. This review is 100% legit and based on genuine experience. You know it and you should be ashamed of yourself! If it was possible to add screenshots of the emails and messages I've sent to you, I would do it. Unfortunately, this is not possible. My latest message and email to you were on Jan 4, 2021. To your "support". "A support representative" should contact me, which he of course not did ORIGINAL POST: I totally agree with what other mismanaged and disappointed customers of Trennder have written on Trustpilot. The Trennder guys promised to develop a great website according to my requests and their suggestions. They were way behind their promised schedule of 6-8 business days when they delivered a re-design of the Home page (one page only)! The delivery was incomplete and several pages were missing. They replied once to my emails and messages, claiming everything had been delivered, which is a big lie. After that, they stopped responding to my messages and emails. I've requested completeness of the website, but they don't respond. I've requested a refund, but they don't respond. These guys are cowards, scammers, and fraudsters. They should be taken to court. STAY AWAY FROM THEM AT ALL COST!