Japera Barnes
GBGreat Looking Store My store looks great, very professional. I wish Trennder would have communicated with me to understand my vision for my store. While the store looks great, I would have loved to have my touch on it. Aside from that, I appreciate the work done and I love the logo that was made for the store.
Andrew Dumais
CAExcellent service and design Originally paid for a graphics package and was offered a free re-design as well. Stephen had really great customer service and was there to answer any questions along the way. Overall satisfied with the quality of the redesign. Would recommend Trennder Web Design to anyone looking to stand out from the competition in e-commerce!
Jackie Granchamps
GBTRENNDER DELETED MY PRODUCT CATALOG AND THEMES AFTER I LEFT THEM A BAD REVIEW Copies of emails were provided to Trustpilot in order to keep this review online and prove that the situation below is 100% true. The emails came directly from Shopify and clearly show the timestamps of when Trennder deleted my product catalog and the store themes I purchased from another vendor. ********Original Review ******* After leaving the review below, TRENNDER WENT INTO MY ACCOUNT & DELETED MY ENTIRE WEBSITE, PRODUCT CATALOG AND THE THEME INSTALLED BY A PREVIOUS WEB DESIGNER FROM SHOPIFY!! Absolutely TERRIBLE experience!! They have missed every single deadline and keep promising my website would be done in a few more days, and its been ONE MONTH RIGHT IN BFCM HOLIDAY SEASON!! It's been an absolute disaster for setting up my marketing campaigns because without a completed website, I can't link emails. Before ordering I spoke with someone and they assured me that they would complete the template I purchased from another site and also give me an alternate site. After at least 3 follow up emails and repeated requests for calls, sending them a full zip folder of images and detailed instructions and examples of the functionality I need the store to have, it has been completely ignored. I'm beyond frustrated and have not been able to move forward with scheduling my promotions. This has been an absolutely terrible experience and I will be disputing this charge for a FULL refund with my credit card company. Don't even bother trying them out, use another service. For a solopreneur who must rely on outside services to get work completed, this is a disaster. I currently have a Squarespace site that I didn't update waiting for them, now I have to backtrack and revise that website myself because my shopify site was never completed. I'm so deeply disappointed I cannot even say... my plans to apply to grants for women of color have all been pushed back. Just don't purchase from them. ** If my review was fake, Trustpilot would have removed it. If you are still in doubt, please contact me on IG and I will be happy to share the time-stamped keystrokes as proof from Shopify. ** UPDATE 2022: When I disputed the charge on my credit card, Trennder presented FAKE EMAILS TO MY BANK in an attempt to force me to pay them. Once I presented all of my verifiable evidence of emails, timestamps and Shopify logins, the bank returned my payment. The only way to press charges was to go to Lauderhill Florida police department in person which I was not able to do. If this happens to you, they can be sued under Florida's cybercrime laws.
Stefan Holm
SEWARNING! They take your money and run! UPDATE March 2, 2021: As expected Trennder denies this in their comment on this review. This review is 100% legit and based on genuine experience. You know it and you should be ashamed of yourself! If it was possible to add screenshots of the emails and messages I've sent to you, I would do it. Unfortunately, this is not possible. My latest message and email to you were on Jan 4, 2021. To your "support". "A support representative" should contact me, which he of course not did ORIGINAL POST: I totally agree with what other mismanaged and disappointed customers of Trennder have written on Trustpilot. The Trennder guys promised to develop a great website according to my requests and their suggestions. They were way behind their promised schedule of 6-8 business days when they delivered a re-design of the Home page (one page only)! The delivery was incomplete and several pages were missing. They replied once to my emails and messages, claiming everything had been delivered, which is a big lie. After that, they stopped responding to my messages and emails. I've requested completeness of the website, but they don't respond. I've requested a refund, but they don't respond. These guys are cowards, scammers, and fraudsters. They should be taken to court. STAY AWAY FROM THEM AT ALL COST!
Gabriel's Promise USA
GBAbsolutely Incredible Experience. Absolutely Incredible Experience.. Stephen and his Team define Excellence and a Professional Culture that we rarely see these Days. This is our 5th project with Trennder ! Unique services, Awesome attention to detail in every aspect of project ! birthing a long term relationship is a good thing! Highly recommend a visit to Trennder Shopify Experts, You won't be disappointed. Lastly, Thank You Stephen. your Awesome! Paul Carey Nester CNC Smart Tesla Glasses powered by Gabriel's Promise