Matthew Pazaryna
GBCustomer Service Excellent!!!!
Richard Flint
GBI mis-understood the listing for a… I mis-understood the listing for a small flag I bought for my grandson. A call to Gates to re-order a missing part lead me to ask for a reduced shipping charge for the additional part. They agreed that the listing was not clear and waived shipping (which was more than the part). Excellent people to deal with. Will definitely make future purchases through them. Thank-you.
James McCourt
GBScout flag pole The brass screw joint that I ordered from Gates was exactly what I wanted. The quality was great and the service was even better. I ordered the parts on Thursday and they were on my doorstep on Saturday afternoon. The only complaint I had about the screw joint is that when you order a part for a 1 1/4 " dowel rod it should fit a 1 1/4 " dowel rod; not require the shaving off of 1/8" of wood all the way around the dowel in order to make it fit.
Wayne Olsen
GBexceptional old-fashioned service combined with modern speed GATES FLAG is a real pleasure to deal with. I called on Wednesday because I needed a flag for a weekend event. I got it the next day! Awesome...
Kenneth Schwabik
GBExcellent company Excellent company with very helpful people and great products.