Scout flag pole The brass screw joint that I ordered from Gates was exactly what I wanted. The quality was great and the service was even better. I ordered the parts on Thursday and they were on my doorstep on Saturday afternoon. The only complaint I had about the screw joint is that when you order a part for a 1 1/4 " dowel rod it should fit a 1 1/4 " dowel rod; not require the shaving off of 1/8" of wood all the way around the dowel in order to make it fit.

6 STARS !!! My mission became OUR mission as soon as I was lucky enough to find this family of professionals at , but not limited to , the Clifton store. they teamed with the Virgina location to troubleshoot my dilemma of replicating a double sided hand embroidered Tribute/Parade flag . The original flag being 40 years old and created in discontinued fabric and antiquated methods assembled overseas. My challenge was to honor those exact specifications to replicate it for a new "Anniversary Flag" to "Retire and Mount" the old one in our clubhouse. The short deadline and limited supplies were met with grace , assembled and delivered early . it proudly flew the very next week at the 40th Flag anniversary at the General Von Steuben parade in NYC. An incredible tribute to a work of art assembled by the Gates Flag Family . You exceeded all expectations . We at the Deutscher Club Clark NJ ~~~ Thank you !

Betsy Ross Flag Great Quality...proud to fly this beautiful flag in front of my house.

Excellent company Excellent company with very helpful people and great products.

Customer Service Excellent!!!!