I closed my account after 3 months I closed my account after 3 months. Totally unreliable; security blocks as you move between countries that take 4 or so days to unblock; unreliable ledger; slow posting of deposits; and virtually absent customer service. For a card servicing a globa community they are so far off the mark they and Compass should be embarrassed.

Untrustworthy Denizen made big promises, but after signing up and using their banking service for several months, they send a notice saying that my account would be closed and my card revoked, because they are withdrawing their service in the Irish market. Doesn't just make them appear untrustworthy, but also fintech as a whole.

The app is horrible and lack of… The app is horrible and lack of internet browser portal is very bad, however the fees and the way the account functions is great. They REALLY need to fire their lead developer and CIO to make some decent advances on the app side. They seem like they really don't know what they're doing for the phone app. I understand it's not easy but you guys don't look serious at all because of this crappy app that won't update external account balances and sometimes approved or denied transactions won't even show up at all until a week after contacting support. Not to mention that half the time the card won't work on the internet and some countries' ATM's. My free credit union checking account in the USA at Navy Federal only charges 1% for foreign transactions and reimburses worldwide ATM fees up to $10 a month so honestly, Denizen, your offer is NOT that phenomenal. PLEASE PLEASE PLEASE improve the app ASAP and give us an internet site for an online portal to access online banking through a web browser.

horrible experience - AVOID AT ALL COSTS horrible experience. my banking information was stolen, yet I never even used the card online. I had mulitple charges for 500 €+ NO URGENT SUPPORT LINE to report fraudulent activity. Horrible bank. Horrible Service. It's not worth the time

good concept but bad support good system and concept until they decided to erase me because they didn't want to work with belgian people anymore. I had privileges as I was part of the first members but they didn't want me to recreate a new account under my wife's name who is american (people who can still use their cards).