very fast and helpful -

Eli explained to me licensing terms and… Eli explained to me licensing terms and helped me with all the questions I had.

Very bad customer service I bought the Access Pass plan and used it for 8 months then got my account disabled for no reason, when I messaged all their platforms they blocked me! I have proof on Twitter and on the web! in many 1 star reviews on the platform i found them all to be correct, the support team arbitrarily locked the user account and CANNOT PROVIDE EVIDENCE WHY THEY BLOCKED THE CUSTOMER ACCOUNT so they block the customer!

Tricky auto renew scam..... Same as a few others complaints..... auto renewal not clear when you purchase a 3 month all access pass. There is a tiny remember my payment details checkbox that you can hardly notice (not a bad design idea and UX to scam you into paying twice). Support non existent when trying to resolve issue.

Incredible offerings and customer service I've been a customer for nearly 10 years and an All-Access Pass subscriber since 2017. UI8 is my GO-TO resource for incredible design systems, presentation templates and coded resources. Their customer support team is incredibly responsive and helpful. Any time I have an opportunity to recommend UI8 to friends and companies I work with, I do it without a moments hesitation. The resources on the site are top notch. The attention to detail is off the charts good and I never have a concern about whether the package I use is going to solve my needs. I can't highly recommend UI8 enough!