christine wilke
USLots of problems posting. There were so many technical issues posting to Facebook. I can't run my business like that. When I schedule posts I need to know that they will post properly. This was supposed to make my life easier and so far it has been a huge headache!
Vicki Lambert
USadequate but needs improvement I paid for a subscription because they were supposed to be connected with constant contact and I do my email blasts thru CC. But so far I can't see how you can do a decent email through CC using MMS and I still have to do it separately. It works well enough to do my blasts for twitter and linked in in scheduling etc. My biggest irritant is that I had it set up by someone else and now I can't get their name out of the Hello! area. I keep trying but it won't update it. So I gave up. Of course not a big deal but it makes me worry if that basic software is not working what else isn't working that I haven't tried yet. Customer service is not their strong point that is for sure. The trainer missed my scheduled session when I first started but apologized all over the place for it so I guess it is okay now but still that did leave a bit of a sour taste. But there was no phone number to call or anyway to contact anyone when she didn't come on line for 45 minutes while I sat waiting. I finally left a message with billing. I will keep it for now but may look to other companies that my associates work with to see if they are any better.
V. Lenneville
USThe level of customer service and communication from the folks at MarketMeSuite has been something I hope my staff can aspire to! I'm notorious for "hitting the ground running" when it comes to new applications. I don't have time to learn new things and figure out how to apply it to our world. So far I have found MMS to be intuitive and because the dashboard resembles the email folder, I have been able to get projects underway with little hassle. I look forward to implementing the more advanced functions soon. The communication with the staff has been concise, helpful, friendly, informative and (most importantly) complete. The level of customer service and communication from the folks at MarketMeSuite has been something I hope my staff can aspire to!
ade awokoya
GBgreat,, friendly customer support -
Stacy Harp, Customer
USNice platform, good function After examining numerous platforms for social media, I chose to purchase a year membership to MarketMeSuite, because I had a few months to try the service first. There are a few features I would like to see, which is the only reason I'm giving this 4 stars and not 5.