Vicki Lambert
GBadequate but needs improvement I paid for a subscription because they were supposed to be connected with constant contact and I do my email blasts thru CC. But so far I can't see how you can do a decent email through CC using MMS and I still have to do it separately. It works well enough to do my blasts for twitter and linked in in scheduling etc. My biggest irritant is that I had it set up by someone else and now I can't get their name out of the Hello! area. I keep trying but it won't update it. So I gave up. Of course not a big deal but it makes me worry if that basic software is not working what else isn't working that I haven't tried yet. Customer service is not their strong point that is for sure. The trainer missed my scheduled session when I first started but apologized all over the place for it so I guess it is okay now but still that did leave a bit of a sour taste. But there was no phone number to call or anyway to contact anyone when she didn't come on line for 45 minutes while I sat waiting. I finally left a message with billing. I will keep it for now but may look to other companies that my associates work with to see if they are any better.
ade awokoya
GBgreat,, friendly customer support -
Victor Williams
GBSimply brilliant! I have been using MarketMeSuite since the beginning days of social media. It was brilliant then and has continued to evolve and get better. It is easy to use and provides a platform to cover most socail media bases from one place. I have tried many other platforms, but never found one that meets my needs like MarketMeSuite.
V. Lenneville
GBThe level of customer service and communication from the folks at MarketMeSuite has been something I hope my staff can aspire to! I'm notorious for "hitting the ground running" when it comes to new applications. I don't have time to learn new things and figure out how to apply it to our world. So far I have found MMS to be intuitive and because the dashboard resembles the email folder, I have been able to get projects underway with little hassle. I look forward to implementing the more advanced functions soon. The communication with the staff has been concise, helpful, friendly, informative and (most importantly) complete. The level of customer service and communication from the folks at MarketMeSuite has been something I hope my staff can aspire to!
Blair W
GBI love the way MMS is laid out, and would not change a thing, only keep adding more features. I have a lot more to say soon...