Katherine Raymond
GBManaging Social Media has never been easier I love using MarketMeSuite because not only does it help me schedule my posts out, but it also it allows me find new leads and follow people talking about my industry. I can also cut through the clutter with my Smart Inbox only seeing messages I actually want to see. Its made social media so much easier to handle.
Vicki Lambert
GBadequate but needs improvement I paid for a subscription because they were supposed to be connected with constant contact and I do my email blasts thru CC. But so far I can't see how you can do a decent email through CC using MMS and I still have to do it separately. It works well enough to do my blasts for twitter and linked in in scheduling etc. My biggest irritant is that I had it set up by someone else and now I can't get their name out of the Hello! area. I keep trying but it won't update it. So I gave up. Of course not a big deal but it makes me worry if that basic software is not working what else isn't working that I haven't tried yet. Customer service is not their strong point that is for sure. The trainer missed my scheduled session when I first started but apologized all over the place for it so I guess it is okay now but still that did leave a bit of a sour taste. But there was no phone number to call or anyway to contact anyone when she didn't come on line for 45 minutes while I sat waiting. I finally left a message with billing. I will keep it for now but may look to other companies that my associates work with to see if they are any better.
Carlos Zardoya
ESExcel.lent support & quite promising app I have tested several apps and none were perfect. The best were extremely expensive, and the cheap ones were extremely simple. MMS has a good balance of it while it lacks iphone/ipad apps at the time of writing this or a big number of social platforms connected, it's something is planned in their development. To remark the excel.lent job of Allison, the Community Manager, that helped me through all the procedure!
V. Lenneville
GBThe level of customer service and communication from the folks at MarketMeSuite has been something I hope my staff can aspire to! I'm notorious for "hitting the ground running" when it comes to new applications. I don't have time to learn new things and figure out how to apply it to our world. So far I have found MMS to be intuitive and because the dashboard resembles the email folder, I have been able to get projects underway with little hassle. I look forward to implementing the more advanced functions soon. The communication with the staff has been concise, helpful, friendly, informative and (most importantly) complete. The level of customer service and communication from the folks at MarketMeSuite has been something I hope my staff can aspire to!
ade awokoya
GBgreat,, friendly customer support -