Solostream charged $15 to my credit… Solostream charged $15 to my credit card and won't tell me what the charge was for. It's an auto-renewal but I don't recall having authorized an auto-renewal when I used their service. Even if I did, there needs to be a way to reverse it. I emailed them the same day the charge was initiated, and they wrote me back saying they'd look into it. I didn't hear from them again. As a result, I disputed the charge through my bank, and the bank required me to cancel my credit card because it's considered "compromised." It's a big hassle for a $15 charge, but I don't trust the company to not charge my card again. It's unacceptable and unprofessional for a company to auto-renew something without any notice or ability to cancel it, and to not disclose what was auto-renewed when asked.

Very Helpful group of people! This is my first time ever building a website. Kalpesh really helped and answered all my stupid questions. The theme is spot on and the designers and customer support service are very helpful.

No Support for refunds, no response in 4 weeks. Had a annual subscription with them but stopped using their product. The following subscription came out which I’d overlooked. Contacted them to get a refund, several times, and have no no responses at all. Even their forums are being porn spammed so I guess they’ve gone under. *Do not spend your money here*

Disappeared in Fall 2020? I purchased a theme through their website and then could not download the files from my account. I tried e-mail their support address multiple times and heard no response back. I submitted forms through their online forum and heard nothing back. No support whatsoever for an item I paid for and did not receive.

Good customer service Good customer service, had an issue when updating Wordpress php and they updated the theme so it would work again.