Solostream charged $15 to my credit… Solostream charged $15 to my credit card and won't tell me what the charge was for. It's an auto-renewal but I don't recall having authorized an auto-renewal when I used their service. Even if I did, there needs to be a way to reverse it. I emailed them the same day the charge was initiated, and they wrote me back saying they'd look into it. I didn't hear from them again. As a result, I disputed the charge through my bank, and the bank required me to cancel my credit card because it's considered "compromised." It's a big hassle for a $15 charge, but I don't trust the company to not charge my card again. It's unacceptable and unprofessional for a company to auto-renew something without any notice or ability to cancel it, and to not disclose what was auto-renewed when asked.

Perfect support I bought a theme some years ago and it still works very well. Last week I needed support and they were kind, prompt and helpful.

No Support for refunds, no response in 4 weeks. Had a annual subscription with them but stopped using their product. The following subscription came out which I’d overlooked. Contacted them to get a refund, several times, and have no no responses at all. Even their forums are being porn spammed so I guess they’ve gone under. *Do not spend your money here*

Very Helpful group of people! This is my first time ever building a website. Kalpesh really helped and answered all my stupid questions. The theme is spot on and the designers and customer support service are very helpful.

They have a great Support System They have a great Support System, and they are very friendly and supportive. And, I also like there Theme. It's very nice and responsively fast.