Markus and Pablo are assets to Avoxi I found all the staff to be very helpful in guiding my business set up over genius. Initially i found the interface very complicated however post video call with the staff... things were easy. I just feel outbound licenses should be given for 1 user (it helps start ups) to grow. personally I find the outbound license very expensive and i feel this will be the only factor that will make me continue or discontinue Avoxi services in the future. I like to personally share my appreciation to markus & pablo for there extended support. kudos to both ya all. Thanks Team.

Avoxi is a horrible call center and IVR… Avoxi is a horrible call center and IVR software. Avoxi call center system doesn't work at all. They tried to make it work at trial. After we started paying, the support never replied, just auto-replies. We couldn't use Avoxi system at all but had to pay for 4 months! Voice quality of Avoxi is not professional for any company. When we unsubscribed, they continued charging. Tried to reach support but no way. Then reached staff via Linkedin. (Look how desperate a customer is made.) It didn't work, just good wishes. We deleted our account and deleted our credit card details, they continued to charge by using old credit card records! Asked for refund, after months they started replying but still no resolution. We have the emails and all records for reference, incl. the irritating discussions with the company managers. (If there is a company at all)

Avoxi is the biggest little secret for… Avoxi is the biggest little secret for small companies trying not to break the bank with telephone services fees, and Avoxi's excellent customer services more than pay for the small fees they charge. Since I subscribed to Avoxi, I haven't missed the big, monopolistic, price-gauging telephone companies. My clients are happy, I am happy, and my financials are happy. Now that is a great little telephone company for you.

Very dubious business practices Very dubious business practices - not transparent pricing, what was advertised on their website was not what i ended up paying - it was far higher to use their SIP trunking and virtual phone number even though I hardly used their service they still charged by like $60. Will try to retain you by offering you "free credit" - they send way too many emails to try and make it seem like they're offering good customer service. Avoid

Avoxi has a remarkably responsive and… Avoxi has a remarkably responsive and effective technical support team. They answer the phone all times of the day or night and will do their absolute best to solve your problem right then and there. If they cannot, they will give you a time line for a solution and the company usually meets that time line.