Beware and run Beware and run. you might think that the company looks legit from the website and all the toll free numbers provided but believe me, its not. Hopefully you can read this and prevent yourself some pain. Signed up for a service. Waited and didn't work for a day. Called multiple times. each time they say case is open and someone will get back to me. No one did. After wasting few hrs on calls, asked for cancellation and refund. even for that they opened a case and said someone will get back to me.

Markus and Pablo are assets to Avoxi I found all the staff to be very helpful in guiding my business set up over genius. Initially i found the interface very complicated however post video call with the staff... things were easy. I just feel outbound licenses should be given for 1 user (it helps start ups) to grow. personally I find the outbound license very expensive and i feel this will be the only factor that will make me continue or discontinue Avoxi services in the future. I like to personally share my appreciation to markus & pablo for there extended support. kudos to both ya all. Thanks Team.

Avoxi has a remarkably responsive and… Avoxi has a remarkably responsive and effective technical support team. They answer the phone all times of the day or night and will do their absolute best to solve your problem right then and there. If they cannot, they will give you a time line for a solution and the company usually meets that time line.

Terrible I echo similarly bad experiences here - it was good when we first signed up early 2020, then early this year after I increased my base plan and accidentally signed up for another plan, i have been unable to get them to cancel this additional plan, so I have been charge double of what I normally pay, with increasing telephone charges as well. No responses to my emails since Feb and now I can't even login to my account to cancel, as my password doesn't work and I can't reset. I would like all my money back and stop paying but can't even do that. I am horrified - Stay away.

Avoxi was among the first to follow up… Avoxi was among the first to follow up with me when I started my inquiry into software for our phone system. Their presentation was clear, they answered every question, and were genuine. The set up was painless, they walked through every step and their onboarding support was so amazing, I have become friends with some of the team. If there is ever an issue, the support team is always on top of it, never once have I heard the "Turn it off and turn it on" type of support. 10/10 would recommend.