Very dubious business practices Very dubious business practices - not transparent pricing, what was advertised on their website was not what i ended up paying - it was far higher to use their SIP trunking and virtual phone number even though I hardly used their service they still charged by like $60. Will try to retain you by offering you "free credit" - they send way too many emails to try and make it seem like they're offering good customer service. Avoid

Our Account was hacked on Avoxi and… Our Account was hacked on Avoxi and they billed us $1400 and failed to issue us a refund. This is a scam company

Excellent Services and Support we are using the services from Avoxi from last 10 Years and the support and the services are awesome, we are getting support round the clock, even in non working hours and Public holidays as well. Thanks a lot for your support Team. Regards Pavan Gautam Cyfuture India Pvt Ltd

Beware and check your first bill Beware and check your first bill. I signed up for a simple $4.49 business classic plan, only to have without authorisation over $8 in extra monthly fees added (not including call fees on top). Support which was fast to try and upsell, was slow to reply, and eventually refunded. There is no way to cancel your account online, which should have been a red flag when I signed up. So they hold all the control here. I have since cancelled my account and migrated to OpenPhone which is going great.

Didn't even get past the sales team.. Didn't even get past the sales team... I had a simple question they refused to answer without me providing all my personal information!