Kudos to Avoxi support and sales agents. Very good customer support. As a new user to IP-based telecommunications systems, we have many questions regarding setup issues and account management. Both Avoxi support agent and sales agent always take time and patiently walk us through our questions and issues. Unlike some providers who often just brushed off "silly" questions and not bother to address each question or query raised.

Just another scam company Just another scam company, their 0800 service worked smoothly for about 2 months and then stopped working. After multiple inquiries they were adamant the only solution was upgrading our plan to a significantly more expensive package. Going off of the amount of traffic we were unable to connect to we probably lost about $60k worth of work over the last few months

Excellent Services and Support we are using the services from Avoxi from last 10 Years and the support and the services are awesome, we are getting support round the clock, even in non working hours and Public holidays as well. Thanks a lot for your support Team. Regards Pavan Gautam Cyfuture India Pvt Ltd

Our Account was hacked on Avoxi and… Our Account was hacked on Avoxi and they billed us $1400 and failed to issue us a refund. This is a scam company

Charged Us for ZERO Service To follow up with Kris' review below, we now know how the cancellation of the account went... They instructed us because we didn't provide 30 days cancellation notice, no refund will be provided. So that's the end of the story. No service, we had to force contact and in the end, they kept our money because WE didn't hold up our end of the agreement. Well, I guess you live and learn and hope to not repeat your mistakes of the past. I think we're all a little wiser though slightly poorer.