Charged Us for ZERO Service To follow up with Kris' review below, we now know how the cancellation of the account went... They instructed us because we didn't provide 30 days cancellation notice, no refund will be provided. So that's the end of the story. No service, we had to force contact and in the end, they kept our money because WE didn't hold up our end of the agreement. Well, I guess you live and learn and hope to not repeat your mistakes of the past. I think we're all a little wiser though slightly poorer.

Our Account was hacked on Avoxi and… Our Account was hacked on Avoxi and they billed us $1400 and failed to issue us a refund. This is a scam company

Do NOT use this company Do NOT use this company. They raise their prices without notice. (doubled my bill) READ the fine print. NO refunds. They're a horrible company!! You have to wait for days until they respond to a ticket. Do not risk using this company for your 800 phone needs. Do more research. There are cheaper, reputable, nonfraudulent companies out there. I found one very easily. DO NOT USE AVOXI! I will continue to post negative reviews about my horrible experience with this company.

Terrible I echo similarly bad experiences here - it was good when we first signed up early 2020, then early this year after I increased my base plan and accidentally signed up for another plan, i have been unable to get them to cancel this additional plan, so I have been charge double of what I normally pay, with increasing telephone charges as well. No responses to my emails since Feb and now I can't even login to my account to cancel, as my password doesn't work and I can't reset. I would like all my money back and stop paying but can't even do that. I am horrified - Stay away.

Didn't even get past the sales team.. Didn't even get past the sales team... I had a simple question they refused to answer without me providing all my personal information!