Cars.com - Zero Stars! Cars.com has very poor customer service and generates very few good leads. We ran into several issues where deleted/sold vehicles would show back up for sale on their website out of the blue. We could not see them, remove them, or delete them from the backend where we have previously marked them sold. All requests to have them removed were ignored. This created confusion and made some customers angry. Hajreta Kadic in accounts receivable needs to be replaced with someone more competent and friendly. Julia Zayed as an account representative is worthless.

Unfair competition and deceptive practices geared to promote dealers and demote private sellers The prices in car sale posts made by private sellers o this platform are unfairly labeled as worse than identical cars with more mileage posted by dealers. My car at $65.5K and 20,100 miles is labeled as only a "good deal $731 under", while $69K car with 29K miles and $65.5K car with 25K miles are labeled as "GREAT DEAL $$$KKK under". This is an unfair advertising policy targeted to promote dealers who pay fees for their membership and posts, vs private sellers who don't. #unfairpolicy #unfaircompetition #unfairdeceptivepractices

BMW Mini - or NOT? When I bought my new Mini I was very disappointed to find that I was also expected to buy a new phone. Nothing in the glossy advertising mention that the on-board satnav does not operate with an android phone so presumably you are expected to buy a new iPhone at the same time

Love this dealership Love this dealership, Service is outstanding. Clean waiting room! people are nice! Thank you Shelly for your help.

Account locked without info I signed up to sell my car, then my account got locked without any information or communication. After several days of trying to reach them I've given up and I now sold my car on autotrader.