Becky U.
GBDo not pay to list your car on… Do not pay to list your car on cars.com. Listed my truck for sale, private sale. spent the time inputing all the relevant information. listing was approved same day a few weeks ago. Went to log in today, account was disabled and my listing was closed. No communication from cars.com zero. Big ol waste of time. I am so glad I didn't pay for a listing because then that would have just added more incentive to leave more negative reviews.
Geoffrey ren Jessica
GBMy family was in desperate need of a … My family was in desperate need of a safe and reliable car. We were so lucky to encounter help from Andrew at Armen Chevy. He was very honest, helpful, and committed. We absolutely love our 2015 Malibu. I recommend him to anyone searching for a vehicle to fit their needs.
Andrew Carrier
GBCars.com - Zero Stars! Cars.com has very poor customer service and generates very few good leads. We ran into several issues where deleted/sold vehicles would show back up for sale on their website out of the blue. We could not see them, remove them, or delete them from the backend where we have previously marked them sold. All requests to have them removed were ignored. This created confusion and made some customers angry. Hajreta Kadic in accounts receivable needs to be replaced with someone more competent and friendly. Julia Zayed as an account representative is worthless.
RC
GBUsed their website to post an ad for my… Used their website to post an ad for my vehicle, paid $50 and received an email almost immediately that the listing was "approved" and would be online in a few hours. Over 10 hours later ad is still not visible online, try to contact CS and get recording that all CS reps are in a "meeting" and to call back later. What kind of company requires all its customer service people to attend a meeting during business hours?? Now its Saturday, over 24 hours after the ad was placed, and the business is closed for the weekend, so it looks like my ad will not appear for at least 2 more days at the earliest. How does an internet company close for the weekend with no one to provide assistance to customers? It is obvious that this company has no regard for customers.
Dmitry
GBUnfair competition and deceptive practices geared to promote dealers and demote private sellers The prices in car sale posts made by private sellers o this platform are unfairly labeled as worse than identical cars with more mileage posted by dealers. My car at $65.5K and 20,100 miles is labeled as only a "good deal $731 under", while $69K car with 29K miles and $65.5K car with 25K miles are labeled as "GREAT DEAL $$$KKK under". This is an unfair advertising policy targeted to promote dealers who pay fees for their membership and posts, vs private sellers who don't. #unfairpolicy #unfaircompetition #unfairdeceptivepractices