There is no ON-LINE buying as it… There is no ON-LINE buying as it claims. It makes you spent time searching for a car and then refers you to a Dealer - where you could have go by yourself prior - so the service they provide, doesn't really exist.

Feeling confident in my purchase Buying a car had me at wits end until I checked out cars.com both the guys went above and beyond to accomplish me owning a great car I'm so pleased with the price the dependability customer service and genuine care leaving no room for doubt that I made the right choice thanks guys you rock what you do I love my 2008 Toyota Corolla

I bought a car from Hyundai of Kirkland with good experience I bought a car from them this past weekend and the overall experience was stress free. Nazi made sure all our needs were met with great pricing and walked out the door happy customers. They're a Highly recommended dealership. Thank you!!!

Poor and getting worse Not a good guide, not transparent, too much "selling"/too many products on site. No real quality and is inefficient. Many better sites both 1st and 3rd party.

Used their website to post an ad for my… Used their website to post an ad for my vehicle, paid $50 and received an email almost immediately that the listing was "approved" and would be online in a few hours. Over 10 hours later ad is still not visible online, try to contact CS and get recording that all CS reps are in a "meeting" and to call back later. What kind of company requires all its customer service people to attend a meeting during business hours?? Now its Saturday, over 24 hours after the ad was placed, and the business is closed for the weekend, so it looks like my ad will not appear for at least 2 more days at the earliest. How does an internet company close for the weekend with no one to provide assistance to customers? It is obvious that this company has no regard for customers.