Cars.com - Zero Stars! Cars.com has very poor customer service and generates very few good leads. We ran into several issues where deleted/sold vehicles would show back up for sale on their website out of the blue. We could not see them, remove them, or delete them from the backend where we have previously marked them sold. All requests to have them removed were ignored. This created confusion and made some customers angry. Hajreta Kadic in accounts receivable needs to be replaced with someone more competent and friendly. Julia Zayed as an account representative is worthless.

Feeling confident in my purchase Buying a car had me at wits end until I checked out cars.com both the guys went above and beyond to accomplish me owning a great car I'm so pleased with the price the dependability customer service and genuine care leaving no room for doubt that I made the right choice thanks guys you rock what you do I love my 2008 Toyota Corolla

There is no ON-LINE buying as it… There is no ON-LINE buying as it claims. It makes you spent time searching for a car and then refers you to a Dealer - where you could have go by yourself prior - so the service they provide, doesn't really exist.

Awesome and super easy experience I have had a very good experience buying a car in Hgreg Orlando, Fl. From the first moment I felt the good intention of helping me from the seller. He made a lot of effort to understand what I was looking for, and find the best car for me. The seller (Carlos J. Rodriguez) was very knowledgeable, very friendly and focused. Also the financier (Louis Whatts) was very to the point with the explanation, the details and all the paperwork was super easy.

Account locked without info I signed up to sell my car, then my account got locked without any information or communication. After several days of trying to reach them I've given up and I now sold my car on autotrader.