Cars.com - Zero Stars! Cars.com has very poor customer service and generates very few good leads. We ran into several issues where deleted/sold vehicles would show back up for sale on their website out of the blue. We could not see them, remove them, or delete them from the backend where we have previously marked them sold. All requests to have them removed were ignored. This created confusion and made some customers angry. Hajreta Kadic in accounts receivable needs to be replaced with someone more competent and friendly. Julia Zayed as an account representative is worthless.

I love buying cars online. -

Love this dealership Love this dealership, Service is outstanding. Clean waiting room! people are nice! Thank you Shelly for your help.

Poor and getting worse Not a good guide, not transparent, too much "selling"/too many products on site. No real quality and is inefficient. Many better sites both 1st and 3rd party.

There is no ON-LINE buying as it… There is no ON-LINE buying as it claims. It makes you spent time searching for a car and then refers you to a Dealer - where you could have go by yourself prior - so the service they provide, doesn't really exist.