MIA and won’t cancel account. -

Terrible Customer Service I don't know what happened to this company. I have been with SoGro for years and recently they have changed their policy to offer NO customer support. Nothing has been done on my social media account for weeks despite me paying $40 a month. When I contacted them yesterday I was basically told no-one was going to help me. AVOID AT ALL COSTS ... this is not the service it used to be

Sogro is garbage Sogro is garbage. You fill out a profile with the hashtags your audience would typically follow and brands using similar hashtags--the idea is that Sogro will target those users to bring you a larger audience of your ideal audience. NOPE. They only target people who use hashtags like #socialmedia #socialmediamarketing #instagram and totally disregard your profile. So, you end up getting followed by a lot of bots and accounts unrelated to your business. Save the money and AVOID. If you're a Sogro user currently I recommend that you go into your settings and check "Posts you've liked" so you can see how Sogro uses bots. Total waste of money.

No growth is worth getting your account compromised by Sogro Let me first say that I LOVED Sogro for months! I saw a huge amount of growth, the majority of my new followers were in my target market, and my engagement grew with my following. Sadly, a couple weeks ago I got blocked by Instagram from following new accounts. I contacted Sogro and they suggested that they pause my subscription and asked that I tell them once the block was lifted. I contacted them again about a week and a half later to say that that the block had never been lifted and ask for additional advice. Regrettably, Sogro had reactivated my account without waiting to hear from me and that had extended my block. Given their error, Sogro suggested that "At this point it might be good to cancel your membership and give it a month or so to ensure your account doesn't get compromised." No growth is worth getting your account compromised by Sogro. I'm deeply disappointed with their service and hope they didn't permanently destroy my account functionality (these blocks typically get lifted within a day or two, but my block from Sogro is going on two weeks). Clearly they know that this is an issue and that using their service can compromise your account, I just wish I'd know that before signing up with Sogro.

Followers has grown Overall great experience regarding the growth. My followers are growing every day and my account has been growing a lot since I first started to used the service a month ago. It is great to use this service for when you don't have time to to spend hours following new accounts in your niche. I can focus on interacting with the other users and posting great content.