Can't provide the service they are charging for I've been using these guys almost a year. Up until last month I was actually really enjoying this service, then one day I noticed a load of people being unfollowed, 600 or so. I contacted them and no answer. I asked if they had changed strategy. I contacted about 4 or 5 times, eventually I got a reply saying that due to new Instagram restrictions, they can't provide the service but they are working on it. I simply replied, ok can I please have this month refunded and then terminate my subscription. Again another few days pass and then a reply saying, sorry no refunds, it's in t's & c's. IT'S ALSO IN YOUR T'S AND C'S TO PROVIDE YOUR SERVICE! I've actually had this a few times with remote companies thinking they are above common duty of care and trading standards. Called the bank, reported them for malpractice. Nice try.

MIA and won’t cancel account. -

No growth is worth getting your account compromised by Sogro Let me first say that I LOVED Sogro for months! I saw a huge amount of growth, the majority of my new followers were in my target market, and my engagement grew with my following. Sadly, a couple weeks ago I got blocked by Instagram from following new accounts. I contacted Sogro and they suggested that they pause my subscription and asked that I tell them once the block was lifted. I contacted them again about a week and a half later to say that that the block had never been lifted and ask for additional advice. Regrettably, Sogro had reactivated my account without waiting to hear from me and that had extended my block. Given their error, Sogro suggested that "At this point it might be good to cancel your membership and give it a month or so to ensure your account doesn't get compromised." No growth is worth getting your account compromised by Sogro. I'm deeply disappointed with their service and hope they didn't permanently destroy my account functionality (these blocks typically get lifted within a day or two, but my block from Sogro is going on two weeks). Clearly they know that this is an issue and that using their service can compromise your account, I just wish I'd know that before signing up with Sogro.

Sogro is garbage Sogro is garbage. You fill out a profile with the hashtags your audience would typically follow and brands using similar hashtags--the idea is that Sogro will target those users to bring you a larger audience of your ideal audience. NOPE. They only target people who use hashtags like #socialmedia #socialmediamarketing #instagram and totally disregard your profile. So, you end up getting followed by a lot of bots and accounts unrelated to your business. Save the money and AVOID. If you're a Sogro user currently I recommend that you go into your settings and check "Posts you've liked" so you can see how Sogro uses bots. Total waste of money.

6 months of growth I've been a client for over 6 months and it has been great to be able to focus on content creation only, and not trying to grow followers. In that we've gone from 500 followers to almost 4,000. About 3 months in we had a week where the growth slowed down and after working with support they corrected the issue quickly. Overall my experience has been fantastic and I would highly recommend reaching out to Sogro to learn more about what they can do for you.