Can't provide the service they are charging for I've been using these guys almost a year. Up until last month I was actually really enjoying this service, then one day I noticed a load of people being unfollowed, 600 or so. I contacted them and no answer. I asked if they had changed strategy. I contacted about 4 or 5 times, eventually I got a reply saying that due to new Instagram restrictions, they can't provide the service but they are working on it. I simply replied, ok can I please have this month refunded and then terminate my subscription. Again another few days pass and then a reply saying, sorry no refunds, it's in t's & c's. IT'S ALSO IN YOUR T'S AND C'S TO PROVIDE YOUR SERVICE! I've actually had this a few times with remote companies thinking they are above common duty of care and trading standards. Called the bank, reported them for malpractice. Nice try.

SoGro has grown two businesses and we LOVE them for it! I have two businesses on SoGro, and both have seen tremendous results. I worked with Lee today who was super knowledgable and gave us great information on growing our accounts. I couldn't have done this without them. I would highly recommend SoGro for any business that interested in growing their exposure and followers.

6 months of growth I've been a client for over 6 months and it has been great to be able to focus on content creation only, and not trying to grow followers. In that we've gone from 500 followers to almost 4,000. About 3 months in we had a week where the growth slowed down and after working with support they corrected the issue quickly. Overall my experience has been fantastic and I would highly recommend reaching out to Sogro to learn more about what they can do for you.

Terrible Customer Service I don't know what happened to this company. I have been with SoGro for years and recently they have changed their policy to offer NO customer support. Nothing has been done on my social media account for weeks despite me paying $40 a month. When I contacted them yesterday I was basically told no-one was going to help me. AVOID AT ALL COSTS ... this is not the service it used to be

I enjoy working with Sogro and recommend them to people who want to grow their social media presence. I've enjoyed working with Sogro. Though their work is about social media and online presence, they have maintained a personal approach to doing business. This is very important to me.I hope they can keep this personal touch as the company grows.