Andrew
GBThe customer service is the worst I… The customer service is the worst I have ever experienced. There is no way to contact a real person. If you want to cancel your subscription you will need to go through your bank. I have received countless generic emails as answers to questions on my account. As a customer I feel extremely disrespected. Some of the emails ask for reviews, so I am following through on their request. Begging your paying customers for reviews is both pathetic and tacky. I’m not impressed. Karma.
Leanna
GBGreat but needs improvement Hi! We have seen growth but what would be even better is if the customer had a platform to refer back to. This way, they can access this information whenever and on their own to track the growth periodically. In this digital age, it seems uneasy to spend monthly without being able to see the results directly versus reaching out to an account manager who sends it to you once requested. A few suggestions: - Create a platform for customers to view, track & tweak hashtags/accounts - Send an automated weekly or monthly report Otherwise: - Great value, well priced service but I wish receiving results were more in my hands rather the account manager.
Snack au
AUMoney wasted! Scam!!! Paid USD$39, did not see any significant result in 2 weeks and decided to request for a refund. They promised to issue the refund and allegedly said "refund processed". Checked with my bank twice after 3 weeks and did not find any transaction coming from them!!! Very smart lier!!!
JP
GB100 Genuine followers about every 2-3… 100 Genuine followers about every 2-3 weeks. Steady growth, but not as fast as expected. Tried the "turbo" option before and had even less follower growth. Tried changing hashtags but kept getting a different person emailing me back and no change. Cancelled that and gave them one more chance. So far ok... Pleased but not exstatic.
Dean Barker
GBAvoid avoid avoid Avoid avoid avoid! Not only did I not gain any real followers but upon cancelling their subscription their service has ruined my brands Instagram account permanently with a constant influx of fake bot accounts coming every few days. I go from 1500 fake followers down to 1000 then suddenly back up again on repeat. This is happening after they emailed suggesting I let them 'send 1000 inactive followers so people are more likely to follow me when they see my account' - I never replied to this email but they went ahead and done it anyway and now my account is messed up and full of bots.