Fast customer care/real live person to… Fast customer care/real live person to help with your questions or concerns Real actual followers wth active account who genuinely want to follow No issues with account being hacked as of yet Will continue to use this service for long term as long as I keep my instagram account open

Our social account is GROWING Our social account has shown some wonderful growth! I think much of that is due to SocialUpgrade, though I wish I had a way to keep tabs on what is going on in the background-- this is the only reason I'm not giving it 5-stars; I can't really tell how much is due to SocialUpgrade vs. our other account building techniques. It is way better than the other services we've used for this however, I can tell that much! so I would definitely recommend!

I really appreciate the hard work that… I really appreciate the hard work that social upgrade puts out there. The one and only thing I have an issue with is when their out liking other posts, some of these posts/pictures go against my morals, beliefs and my niche. It might be misleading to others if “I’ve” liked their post of an unhealthy meat dish with a few swear words and then find on my page that I’m a Nutritionists who loves Jesus and the plant based lifestyle 😁

The customer service is the worst I… The customer service is the worst I have ever experienced. There is no way to contact a real person. If you want to cancel your subscription you will need to go through your bank. I have received countless generic emails as answers to questions on my account. As a customer I feel extremely disrespected. Some of the emails ask for reviews, so I am following through on their request. Begging your paying customers for reviews is both pathetic and tacky. I’m not impressed. Karma.

Great but needs improvement Hi! We have seen growth but what would be even better is if the customer had a platform to refer back to. This way, they can access this information whenever and on their own to track the growth periodically. In this digital age, it seems uneasy to spend monthly without being able to see the results directly versus reaching out to an account manager who sends it to you once requested. A few suggestions: - Create a platform for customers to view, track & tweak hashtags/accounts - Send an automated weekly or monthly report Otherwise: - Great value, well priced service but I wish receiving results were more in my hands rather the account manager.