The customer service is the worst I… The customer service is the worst I have ever experienced. There is no way to contact a real person. If you want to cancel your subscription you will need to go through your bank. I have received countless generic emails as answers to questions on my account. As a customer I feel extremely disrespected. Some of the emails ask for reviews, so I am following through on their request. Begging your paying customers for reviews is both pathetic and tacky. I’m not impressed. Karma.

Great but needs improvement Hi! We have seen growth but what would be even better is if the customer had a platform to refer back to. This way, they can access this information whenever and on their own to track the growth periodically. In this digital age, it seems uneasy to spend monthly without being able to see the results directly versus reaching out to an account manager who sends it to you once requested. A few suggestions: - Create a platform for customers to view, track & tweak hashtags/accounts - Send an automated weekly or monthly report Otherwise: - Great value, well priced service but I wish receiving results were more in my hands rather the account manager.

I really appreciate the hard work that… I really appreciate the hard work that social upgrade puts out there. The one and only thing I have an issue with is when their out liking other posts, some of these posts/pictures go against my morals, beliefs and my niche. It might be misleading to others if “I’ve” liked their post of an unhealthy meat dish with a few swear words and then find on my page that I’m a Nutritionists who loves Jesus and the plant based lifestyle 😁

Been trying to get in touch with this… Been trying to get in touch with this company ALL week - no responses to any of my emails. They were targeting a market that is highly questionable and not in line with my business. Requested for a refund, still no response. About ready to go to a lawyer. Still NO refund - they’ll be hearing from my lawyer by tomorrow if I don’t receive one today.

i experimented with the adding friends… i experimented with the adding friends (follow unfollow) method of gaining followers. in an hours worth of work on my own i gained 100+ in a few days. real interactive people who appreciate my artwork. nothing scammy. with Socialupgrade, in a week, paying for their most expensive service, i gained 27 followers. thats it. when i contacted their team they made excuses and said the accounts i gave them to target were private. they are most definitely not. i can see that with my own two eyes do not waste your money. this is a scam and their excuses were alarming as they were untrue (the accounts were not private). highly unprofessional. you can do more in 15 minutes of work then paying for their $100 a month service