Stacy
CAI really appreciate the hard work that… I really appreciate the hard work that social upgrade puts out there. The one and only thing I have an issue with is when their out liking other posts, some of these posts/pictures go against my morals, beliefs and my niche. It might be misleading to others if “I’ve” liked their post of an unhealthy meat dish with a few swear words and then find on my page that I’m a Nutritionists who loves Jesus and the plant based lifestyle 😁
Leanna
GBGreat but needs improvement Hi! We have seen growth but what would be even better is if the customer had a platform to refer back to. This way, they can access this information whenever and on their own to track the growth periodically. In this digital age, it seems uneasy to spend monthly without being able to see the results directly versus reaching out to an account manager who sends it to you once requested. A few suggestions: - Create a platform for customers to view, track & tweak hashtags/accounts - Send an automated weekly or monthly report Otherwise: - Great value, well priced service but I wish receiving results were more in my hands rather the account manager.
Andrew
GBThe customer service is the worst I… The customer service is the worst I have ever experienced. There is no way to contact a real person. If you want to cancel your subscription you will need to go through your bank. I have received countless generic emails as answers to questions on my account. As a customer I feel extremely disrespected. Some of the emails ask for reviews, so I am following through on their request. Begging your paying customers for reviews is both pathetic and tacky. I’m not impressed. Karma.
Christina
GBBeen trying to get in touch with this… Been trying to get in touch with this company ALL week - no responses to any of my emails. They were targeting a market that is highly questionable and not in line with my business. Requested for a refund, still no response. About ready to go to a lawyer. Still NO refund - they’ll be hearing from my lawyer by tomorrow if I don’t receive one today.
Snack au
AUMoney wasted! Scam!!! Paid USD$39, did not see any significant result in 2 weeks and decided to request for a refund. They promised to issue the refund and allegedly said "refund processed". Checked with my bank twice after 3 weeks and did not find any transaction coming from them!!! Very smart lier!!!