Recommend for any start-up! We've been using SocialUpgrade for our new business and have had a great experience so far! We get an average of 150 new followers a week and plenty of engagement on our posts. The SocialUpgrade team is extremely quick to respond to emails, and always on stand-by to address any concerns that we may have. It's a super easy and efficient way to grow your brand on social media!

Great but needs improvement Hi! We have seen growth but what would be even better is if the customer had a platform to refer back to. This way, they can access this information whenever and on their own to track the growth periodically. In this digital age, it seems uneasy to spend monthly without being able to see the results directly versus reaching out to an account manager who sends it to you once requested. A few suggestions: - Create a platform for customers to view, track & tweak hashtags/accounts - Send an automated weekly or monthly report Otherwise: - Great value, well priced service but I wish receiving results were more in my hands rather the account manager.

Been trying to get in touch with this… Been trying to get in touch with this company ALL week - no responses to any of my emails. They were targeting a market that is highly questionable and not in line with my business. Requested for a refund, still no response. About ready to go to a lawyer. Still NO refund - they’ll be hearing from my lawyer by tomorrow if I don’t receive one today.

Good but missing features To start, I definitely feel like social upgrade has helped quite a bit. What I really wish I got got out of social upgrade was a more customizable experience. I wish I was able to create my own account, in which I was able to go in and change out my own target hashtags and related accounts. Also a feature maybe to target more of a specific age range.

Fast customer care/real live person to… Fast customer care/real live person to help with your questions or concerns Real actual followers wth active account who genuinely want to follow No issues with account being hacked as of yet Will continue to use this service for long term as long as I keep my instagram account open