Been trying to get in touch with this… Been trying to get in touch with this company ALL week - no responses to any of my emails. They were targeting a market that is highly questionable and not in line with my business. Requested for a refund, still no response. About ready to go to a lawyer. Still NO refund - they’ll be hearing from my lawyer by tomorrow if I don’t receive one today.

Good but missing features To start, I definitely feel like social upgrade has helped quite a bit. What I really wish I got got out of social upgrade was a more customizable experience. I wish I was able to create my own account, in which I was able to go in and change out my own target hashtags and related accounts. Also a feature maybe to target more of a specific age range.

Great but needs improvement Hi! We have seen growth but what would be even better is if the customer had a platform to refer back to. This way, they can access this information whenever and on their own to track the growth periodically. In this digital age, it seems uneasy to spend monthly without being able to see the results directly versus reaching out to an account manager who sends it to you once requested. A few suggestions: - Create a platform for customers to view, track & tweak hashtags/accounts - Send an automated weekly or monthly report Otherwise: - Great value, well priced service but I wish receiving results were more in my hands rather the account manager.

$15 Facebook likes sent to wrong business I paid $15 for Facebook likes and they sent it to the wrong social media page and even after sending them the correct link they still never refunded my money. I’m ticked that I paid for somebody else’s business.

Avoid avoid avoid Avoid avoid avoid! Not only did I not gain any real followers but upon cancelling their subscription their service has ruined my brands Instagram account permanently with a constant influx of fake bot accounts coming every few days. I go from 1500 fake followers down to 1000 then suddenly back up again on repeat. This is happening after they emailed suggesting I let them 'send 1000 inactive followers so people are more likely to follow me when they see my account' - I never replied to this email but they went ahead and done it anyway and now my account is messed up and full of bots.