The customer service is the worst I… The customer service is the worst I have ever experienced. There is no way to contact a real person. If you want to cancel your subscription you will need to go through your bank. I have received countless generic emails as answers to questions on my account. As a customer I feel extremely disrespected. Some of the emails ask for reviews, so I am following through on their request. Begging your paying customers for reviews is both pathetic and tacky. I’m not impressed. Karma.

Been trying to get in touch with this… Been trying to get in touch with this company ALL week - no responses to any of my emails. They were targeting a market that is highly questionable and not in line with my business. Requested for a refund, still no response. About ready to go to a lawyer. Still NO refund - they’ll be hearing from my lawyer by tomorrow if I don’t receive one today.

Will cause you to be banned on insta Do not use!!! I allowed access to my page and their actions caused me to be blocked from liking for 48 hours. I changed my password and they continued charging me and never reached out to regain access and continue their supposed service. AVOID AVOID AVOID!!!!!!

Good but missing features To start, I definitely feel like social upgrade has helped quite a bit. What I really wish I got got out of social upgrade was a more customizable experience. I wish I was able to create my own account, in which I was able to go in and change out my own target hashtags and related accounts. Also a feature maybe to target more of a specific age range.

i experimented with the adding friends… i experimented with the adding friends (follow unfollow) method of gaining followers. in an hours worth of work on my own i gained 100+ in a few days. real interactive people who appreciate my artwork. nothing scammy. with Socialupgrade, in a week, paying for their most expensive service, i gained 27 followers. thats it. when i contacted their team they made excuses and said the accounts i gave them to target were private. they are most definitely not. i can see that with my own two eyes do not waste your money. this is a scam and their excuses were alarming as they were untrue (the accounts were not private). highly unprofessional. you can do more in 15 minutes of work then paying for their $100 a month service