Andrew
GBThe customer service is the worst I… The customer service is the worst I have ever experienced. There is no way to contact a real person. If you want to cancel your subscription you will need to go through your bank. I have received countless generic emails as answers to questions on my account. As a customer I feel extremely disrespected. Some of the emails ask for reviews, so I am following through on their request. Begging your paying customers for reviews is both pathetic and tacky. I’m not impressed. Karma.
Stacy
CAI really appreciate the hard work that… I really appreciate the hard work that social upgrade puts out there. The one and only thing I have an issue with is when their out liking other posts, some of these posts/pictures go against my morals, beliefs and my niche. It might be misleading to others if “I’ve” liked their post of an unhealthy meat dish with a few swear words and then find on my page that I’m a Nutritionists who loves Jesus and the plant based lifestyle 😁
Leanna
GBGreat but needs improvement Hi! We have seen growth but what would be even better is if the customer had a platform to refer back to. This way, they can access this information whenever and on their own to track the growth periodically. In this digital age, it seems uneasy to spend monthly without being able to see the results directly versus reaching out to an account manager who sends it to you once requested. A few suggestions: - Create a platform for customers to view, track & tweak hashtags/accounts - Send an automated weekly or monthly report Otherwise: - Great value, well priced service but I wish receiving results were more in my hands rather the account manager.
Snack au
AUMoney wasted! Scam!!! Paid USD$39, did not see any significant result in 2 weeks and decided to request for a refund. They promised to issue the refund and allegedly said "refund processed". Checked with my bank twice after 3 weeks and did not find any transaction coming from them!!! Very smart lier!!!
Anonymous
GBGood, but needs work I don’t think they are mindful of the accounts they have you follow or pictures that they like on your behalf. I have seen inappropriate pages that showed porn or penis pics that were liked on my behalf and gave these accounts the wrong idea and they felt they could contact me inappropriately. I think they need to stick to finding accounts that have the same interests as shown on your page. Other than that, the followers are real and active.