The customer service is the worst I… The customer service is the worst I have ever experienced. There is no way to contact a real person. If you want to cancel your subscription you will need to go through your bank. I have received countless generic emails as answers to questions on my account. As a customer I feel extremely disrespected. Some of the emails ask for reviews, so I am following through on their request. Begging your paying customers for reviews is both pathetic and tacky. I’m not impressed. Karma.

Our social account is GROWING Our social account has shown some wonderful growth! I think much of that is due to SocialUpgrade, though I wish I had a way to keep tabs on what is going on in the background-- this is the only reason I'm not giving it 5-stars; I can't really tell how much is due to SocialUpgrade vs. our other account building techniques. It is way better than the other services we've used for this however, I can tell that much! so I would definitely recommend!

I've definitely gotten a huge following… I've definitely gotten a huge following increase. However, some of the people who were followed were very strange and I had to go back and unfollow. They were very suspicious and some were profile of people who were posting nude pics, just very distasteful. Also, my only other complaint is the new followers don't actually like a lot of the content being posted. Right now, I have 10.5 followers but what's he point if I only get 300 or so like per post. I think more active users should be followed an pay close attention to who you are following! These people are now sending nude DMs or weird messages and it's honestly become not worth it.

Great but needs improvement Hi! We have seen growth but what would be even better is if the customer had a platform to refer back to. This way, they can access this information whenever and on their own to track the growth periodically. In this digital age, it seems uneasy to spend monthly without being able to see the results directly versus reaching out to an account manager who sends it to you once requested. A few suggestions: - Create a platform for customers to view, track & tweak hashtags/accounts - Send an automated weekly or monthly report Otherwise: - Great value, well priced service but I wish receiving results were more in my hands rather the account manager.

I've had a pretty good experience so far not the best but ive definetly seen growth I've had a pretty good experience. I'm an aspiring hip-hop artist that went from 140 followers to over 2000..but gradually gained over time... the people that follow me isn't necessarily my target audience but I'm still satisfied. I think for $40 a month I would like to see a little more growth. also I noticed that my followers don't like my pictures consistently (its always new people) which means when I stop paying the (likes) will stop as well