Been trying to get in touch with this… Been trying to get in touch with this company ALL week - no responses to any of my emails. They were targeting a market that is highly questionable and not in line with my business. Requested for a refund, still no response. About ready to go to a lawyer. Still NO refund - they’ll be hearing from my lawyer by tomorrow if I don’t receive one today.

Great but needs improvement Hi! We have seen growth but what would be even better is if the customer had a platform to refer back to. This way, they can access this information whenever and on their own to track the growth periodically. In this digital age, it seems uneasy to spend monthly without being able to see the results directly versus reaching out to an account manager who sends it to you once requested. A few suggestions: - Create a platform for customers to view, track & tweak hashtags/accounts - Send an automated weekly or monthly report Otherwise: - Great value, well priced service but I wish receiving results were more in my hands rather the account manager.

They have great customer service They have great customer service. The accounts they interact me with aren’t the best though. I do get followers, however most of the time its weird accounts from India or something. I also don’t want to interact with male accounts but I guess there’s no way to target the audience more. Overall you will get followers, quality on the other hand is questionable half the time.

SocialUpgrade is great SocialUpgrade is great! I honestly would give them a 5 star if it weren’t for the random liking. They like really creepy old men pictures and I’m a makeup account strictly for business. It’s a little awkward and I get not only unwanted attention and messages because of me basically liking there photos but also my friends and clients seeing me liking these photos. I wish they would fix that and only like relevant things or anything other than random old men 😅 anyways other than that I’m very happy with the service

Avoid avoid avoid Avoid avoid avoid! Not only did I not gain any real followers but upon cancelling their subscription their service has ruined my brands Instagram account permanently with a constant influx of fake bot accounts coming every few days. I go from 1500 fake followers down to 1000 then suddenly back up again on repeat. This is happening after they emailed suggesting I let them 'send 1000 inactive followers so people are more likely to follow me when they see my account' - I never replied to this email but they went ahead and done it anyway and now my account is messed up and full of bots.