The customer service is the worst I… The customer service is the worst I have ever experienced. There is no way to contact a real person. If you want to cancel your subscription you will need to go through your bank. I have received countless generic emails as answers to questions on my account. As a customer I feel extremely disrespected. Some of the emails ask for reviews, so I am following through on their request. Begging your paying customers for reviews is both pathetic and tacky. I’m not impressed. Karma.

Good but missing features To start, I definitely feel like social upgrade has helped quite a bit. What I really wish I got got out of social upgrade was a more customizable experience. I wish I was able to create my own account, in which I was able to go in and change out my own target hashtags and related accounts. Also a feature maybe to target more of a specific age range.

Avoid avoid avoid Avoid avoid avoid! Not only did I not gain any real followers but upon cancelling their subscription their service has ruined my brands Instagram account permanently with a constant influx of fake bot accounts coming every few days. I go from 1500 fake followers down to 1000 then suddenly back up again on repeat. This is happening after they emailed suggesting I let them 'send 1000 inactive followers so people are more likely to follow me when they see my account' - I never replied to this email but they went ahead and done it anyway and now my account is messed up and full of bots.

Will cause you to be banned on insta Do not use!!! I allowed access to my page and their actions caused me to be blocked from liking for 48 hours. I changed my password and they continued charging me and never reached out to regain access and continue their supposed service. AVOID AVOID AVOID!!!!!!

SocialUpgrade is great SocialUpgrade is great! I honestly would give them a 5 star if it weren’t for the random liking. They like really creepy old men pictures and I’m a makeup account strictly for business. It’s a little awkward and I get not only unwanted attention and messages because of me basically liking there photos but also my friends and clients seeing me liking these photos. I wish they would fix that and only like relevant things or anything other than random old men 😅 anyways other than that I’m very happy with the service