Christina
GBBeen trying to get in touch with this… Been trying to get in touch with this company ALL week - no responses to any of my emails. They were targeting a market that is highly questionable and not in line with my business. Requested for a refund, still no response. About ready to go to a lawyer. Still NO refund - they’ll be hearing from my lawyer by tomorrow if I don’t receive one today.
Dean Barker
GBAvoid avoid avoid Avoid avoid avoid! Not only did I not gain any real followers but upon cancelling their subscription their service has ruined my brands Instagram account permanently with a constant influx of fake bot accounts coming every few days. I go from 1500 fake followers down to 1000 then suddenly back up again on repeat. This is happening after they emailed suggesting I let them 'send 1000 inactive followers so people are more likely to follow me when they see my account' - I never replied to this email but they went ahead and done it anyway and now my account is messed up and full of bots.
Callista
GBFast followers but not great quality ones I have gained a good amount of followers quickly but many seem to be from a lot of foreign countries that may not be the most beneficial target for my brand. I wish there was a way to get better targeted demographics. Some of the profiles that follow me also look like spam which I feel is a give away of me buying my followers.
Leanna
GBGreat but needs improvement Hi! We have seen growth but what would be even better is if the customer had a platform to refer back to. This way, they can access this information whenever and on their own to track the growth periodically. In this digital age, it seems uneasy to spend monthly without being able to see the results directly versus reaching out to an account manager who sends it to you once requested. A few suggestions: - Create a platform for customers to view, track & tweak hashtags/accounts - Send an automated weekly or monthly report Otherwise: - Great value, well priced service but I wish receiving results were more in my hands rather the account manager.
Andrew
GBThe customer service is the worst I… The customer service is the worst I have ever experienced. There is no way to contact a real person. If you want to cancel your subscription you will need to go through your bank. I have received countless generic emails as answers to questions on my account. As a customer I feel extremely disrespected. Some of the emails ask for reviews, so I am following through on their request. Begging your paying customers for reviews is both pathetic and tacky. I’m not impressed. Karma.