The customer service is the worst I… The customer service is the worst I have ever experienced. There is no way to contact a real person. If you want to cancel your subscription you will need to go through your bank. I have received countless generic emails as answers to questions on my account. As a customer I feel extremely disrespected. Some of the emails ask for reviews, so I am following through on their request. Begging your paying customers for reviews is both pathetic and tacky. I’m not impressed. Karma.

Great but needs improvement Hi! We have seen growth but what would be even better is if the customer had a platform to refer back to. This way, they can access this information whenever and on their own to track the growth periodically. In this digital age, it seems uneasy to spend monthly without being able to see the results directly versus reaching out to an account manager who sends it to you once requested. A few suggestions: - Create a platform for customers to view, track & tweak hashtags/accounts - Send an automated weekly or monthly report Otherwise: - Great value, well priced service but I wish receiving results were more in my hands rather the account manager.

Good, but needs work I don’t think they are mindful of the accounts they have you follow or pictures that they like on your behalf. I have seen inappropriate pages that showed porn or penis pics that were liked on my behalf and gave these accounts the wrong idea and they felt they could contact me inappropriately. I think they need to stick to finding accounts that have the same interests as shown on your page. Other than that, the followers are real and active.

i experimented with the adding friends… i experimented with the adding friends (follow unfollow) method of gaining followers. in an hours worth of work on my own i gained 100+ in a few days. real interactive people who appreciate my artwork. nothing scammy. with Socialupgrade, in a week, paying for their most expensive service, i gained 27 followers. thats it. when i contacted their team they made excuses and said the accounts i gave them to target were private. they are most definitely not. i can see that with my own two eyes do not waste your money. this is a scam and their excuses were alarming as they were untrue (the accounts were not private). highly unprofessional. you can do more in 15 minutes of work then paying for their $100 a month service

Our social account is GROWING Our social account has shown some wonderful growth! I think much of that is due to SocialUpgrade, though I wish I had a way to keep tabs on what is going on in the background-- this is the only reason I'm not giving it 5-stars; I can't really tell how much is due to SocialUpgrade vs. our other account building techniques. It is way better than the other services we've used for this however, I can tell that much! so I would definitely recommend!