Valentin
MKVERIFONE has a bad partner! 2checkout.com VERIFONE has a bad partner! Why did you buy www 2checkout com? Disgusting company. And apparently, there are a lot of fraudulent transactions. 2checkout.com gave me big problems. Inquiries are answered in a few days. I wrote down everything that happened in detail. But there is still no solution. And again there is no response from technical support for several days. Who can help me from VERIFONE ???
Muqaddas Shafiq
GBBiggest mistake i made Biggest mistake i made, opting for verifone very unhelpful anf unqualified staff i dont write bad review but im writint this after giving them chances over 12 months in a hope that they will help me after reading this review
Barbara Gellar
GBProducts are solid but support has always been poor We have been a Verifone customer for several years and while the products are secure and industry-leading, poor support has always been a constant of this company no matter who owned. The current owners (Francisco Partners) have done nothing to improved the situation. Always long hold times, always CSRs that don't understand the products. The call center is Filipino-staffed and while they are not too difficult to understand when they speak - Verifone seems to not put much effort into training.
Shaila Afroja
SEPoor service, give wrong information but don’t feel guilty, talk rudely, and any service takes more time. Don’t have any quick service. Service is so poor. Sent wrong form and doesn’t feel guilty. Always give wrong information. Does not need to listen what customers say. Talk like rudely. Told me this service takes maximum 12 days but we will take this more priority but after nine days when I call back again behave like rudely and told me I can call after 10 days. Now it’s already 14 days but I didn’t not get any confirmation mail from them. This is because I have lost so many customers in my shop.
Moore Wilmont
GBCommon Sense First contact was Cherise very helpful , then came the application process . I sent photographic info as requested one form being Driving license had name and details the second was work badge with photographic I’d but no name , this was not suffice according to the Underwriting Team . There was a couple more hurdles that had to be dealt with as well . Definitely not a seamless application process , I sent them an email and said just cancel the application as I’m being made feel as I’ve done something wrong . Hopefully no one else runs up against the same Brick Wall