Lemoney is usually one of the top cash… Lemoney is usually one of the top cash back providers, but is somewhat slow processing the cash back and making it available. You have to be diligent with it and follow up if you don’t see your cash back reflected in your account in a few weeks, or at least an acknowledgement of your purchase. The customer service is good, though, and they can usually resolve matters of cash back debt in a few days.

Frustrating and Regrettable Experience - DO NOT USE They don't respond to inquiries and then close the inquiry because it sat for so long without a response. Meanwhile, they owe me almost $200. Unsure if they're incompetent or just thieves. Use any other service.

Customer Support Unresponsive We've had missing cashback for nearly 7 months. We've reached out to the team numerous times, once receiving a rude response, and since then, no responses whatsoever. Yes, we've reached out to the support email address they keep responding to these reviews with as well and they've been unresponsive. This is not the way to manage customer support, and checking in on missing cashback after 7 months is not unreasonable.

One of the best cashback sites I've ever used I’ve been using cashback sites for as long as I can remember. I discovered Lemoney last year and have been using it ever since as it quickly became my favorite. Their cashback rates are impressive and they have a way to increase it even more with Turbo. In addition, their customer service is exceptional and they reply quickly. I requested a payout last week and the process was easy and painless. Highly recommended.

They don't respond to tickets They don't respond to tickets and there's no way to contact them about a payment issue. Don't use them even if they claim to have higher cashback. It's simply not worth the aggravation especially since after their "inactive" fees you will make less cashback than other cashback sites.