Payout process is fine and cash back… Payout process is fine and cash back rate is usually (not always) competitive. Earning turbo credits is near impossible if you don’t have friends who want to participate. I got an insurance quote that should have triggered a credit, but never did.

Lemoney is usually one of the top cash… Lemoney is usually one of the top cash back providers, but is somewhat slow processing the cash back and making it available. You have to be diligent with it and follow up if you don’t see your cash back reflected in your account in a few weeks, or at least an acknowledgement of your purchase. The customer service is good, though, and they can usually resolve matters of cash back debt in a few days.

Customer Support Unresponsive We've had missing cashback for nearly 7 months. We've reached out to the team numerous times, once receiving a rude response, and since then, no responses whatsoever. Yes, we've reached out to the support email address they keep responding to these reviews with as well and they've been unresponsive. This is not the way to manage customer support, and checking in on missing cashback after 7 months is not unreasonable.

They don't respond to tickets They don't respond to tickets and there's no way to contact them about a payment issue. Don't use them even if they claim to have higher cashback. It's simply not worth the aggravation especially since after their "inactive" fees you will make less cashback than other cashback sites.

Customer service has totally disappeared They must have laid off their entire customer service team. It is impossible to reach them (have tried email, ticket on their site, facebook, chat, etc). Have not received promised "turbo credit". They responded to the BBB complaint I filed saying it was credited (it wasn't) then stopped responding to them too.