Customer service has totally disappeared They must have laid off their entire customer service team. It is impossible to reach them (have tried email, ticket on their site, facebook, chat, etc). Have not received promised "turbo credit". They responded to the BBB complaint I filed saying it was credited (it wasn't) then stopped responding to them too.

Months of back and forth with no payment, now blaming on COVID I have been corresponding with support @lemoney.com for a couple months now to resolve a non-payment issue. I have provided all the information requested. They are now blaming the slow processing on COVID-19. Well they didn't process my payment for months prior to the Coronavirus. It seems like support @lemoney.com just keeps making new excuses to not pay me out. It seems like so many reviewers here have the same story. That is a huge red flag, when so many customers report the same issues. I have used many different cash back sites and this is the only one ever that has not paid me out.

ready to go under? I used to consistently get cashback without issue from this website, now it is impossible after the recent 5 transactions. And based on other recent reviewers that failed to get a response from them, I can only assume they are about to cease to exist. If you value your hard earned money, take it elsewhere.

Lemoney is usually one of the top cash… Lemoney is usually one of the top cash back providers, but is somewhat slow processing the cash back and making it available. You have to be diligent with it and follow up if you don’t see your cash back reflected in your account in a few weeks, or at least an acknowledgement of your purchase. The customer service is good, though, and they can usually resolve matters of cash back debt in a few days.

I'm really happy to have discovered… I'm really happy to have discovered Lemoney. When comparing earning rates via cashbackmonitor.com - Lemoney generally has one of the best rates. I don't do everything to get more turbo credits - but their rate with just 1-2 turbos - makes a huge difference in my annual savigns.