I've been trying to contact them… I've been trying to contact them regarding cashback on a purchase and I've had no luck whatsoever. It's been about a month now.. I keep submitting tickets, e-mailing support. No replies. One ticket was closed for seemingly no reason. I won't be using them anymore.

Customer Support Unresponsive We've had missing cashback for nearly 7 months. We've reached out to the team numerous times, once receiving a rude response, and since then, no responses whatsoever. Yes, we've reached out to the support email address they keep responding to these reviews with as well and they've been unresponsive. This is not the way to manage customer support, and checking in on missing cashback after 7 months is not unreasonable.

One of the best cashback sites I've ever used I’ve been using cashback sites for as long as I can remember. I discovered Lemoney last year and have been using it ever since as it quickly became my favorite. Their cashback rates are impressive and they have a way to increase it even more with Turbo. In addition, their customer service is exceptional and they reply quickly. I requested a payout last week and the process was easy and painless. Highly recommended.

Payout process is fine and cash back… Payout process is fine and cash back rate is usually (not always) competitive. Earning turbo credits is near impossible if you don’t have friends who want to participate. I got an insurance quote that should have triggered a credit, but never did.

Lemoney makes unreasonable excuses to not pay you! What everyone else is saying about the company is correct. They make all kinds of excuses to NOT pay your hard earned cashback. When I inquired about the status of my last cash back deposit request that has been in analysis for over 2 months, they demanded a copy of my passport. I am not giving up my private information to a company that does not have any level of integrity. If you want to survive in this business, please provide cashback to customers as promised.