Customer Support Unresponsive We've had missing cashback for nearly 7 months. We've reached out to the team numerous times, once receiving a rude response, and since then, no responses whatsoever. Yes, we've reached out to the support email address they keep responding to these reviews with as well and they've been unresponsive. This is not the way to manage customer support, and checking in on missing cashback after 7 months is not unreasonable.

Lemoney makes unreasonable excuses to not pay you! What everyone else is saying about the company is correct. They make all kinds of excuses to NOT pay your hard earned cashback. When I inquired about the status of my last cash back deposit request that has been in analysis for over 2 months, they demanded a copy of my passport. I am not giving up my private information to a company that does not have any level of integrity. If you want to survive in this business, please provide cashback to customers as promised.

Lemoney is usually one of the top cash… Lemoney is usually one of the top cash back providers, but is somewhat slow processing the cash back and making it available. You have to be diligent with it and follow up if you don’t see your cash back reflected in your account in a few weeks, or at least an acknowledgement of your purchase. The customer service is good, though, and they can usually resolve matters of cash back debt in a few days.

ready to go under? I used to consistently get cashback without issue from this website, now it is impossible after the recent 5 transactions. And based on other recent reviewers that failed to get a response from them, I can only assume they are about to cease to exist. If you value your hard earned money, take it elsewhere.

I've been trying to contact them… I've been trying to contact them regarding cashback on a purchase and I've had no luck whatsoever. It's been about a month now.. I keep submitting tickets, e-mailing support. No replies. One ticket was closed for seemingly no reason. I won't be using them anymore.