Customer service has totally disappeared They must have laid off their entire customer service team. It is impossible to reach them (have tried email, ticket on their site, facebook, chat, etc). Have not received promised "turbo credit". They responded to the BBB complaint I filed saying it was credited (it wasn't) then stopped responding to them too.

Payout process is fine and cash back… Payout process is fine and cash back rate is usually (not always) competitive. Earning turbo credits is near impossible if you don’t have friends who want to participate. I got an insurance quote that should have triggered a credit, but never did.

Lemoney makes unreasonable excuses to not pay you! What everyone else is saying about the company is correct. They make all kinds of excuses to NOT pay your hard earned cashback. When I inquired about the status of my last cash back deposit request that has been in analysis for over 2 months, they demanded a copy of my passport. I am not giving up my private information to a company that does not have any level of integrity. If you want to survive in this business, please provide cashback to customers as promised.

Marked my account as fraud to refuse my cashback payout I have been using Lemoney for a few years without any problems. I tried to redeem my money for the first time over a month ago. My redemption is still in pending without any update. The only communication I have received is an recent email accusing me of opening an fraudulant account and to send them my personal and financial details along with a copy of my ID. This site is a scam. They will try any means to not pay out your cashback. Avoid!

Shopping can be even more fun I used my turbo credit at walmart.com. With my turbo credit I got much greater return for my purchase. Most purchases with turbo credits are the highest percentage you can receive from any shopping sight. I recommend shopping through LeMoney.