Taylor James
GBDon't waste your money Repeatedly logged us out when we'd set up Auto DMs so they wouldn't send. Had to check manually every day they were still switched on. New update Auto DMs weren't working. No help & limited support from the staff. When we did get support, incredibly blunt and slow to come back. Lost multiple potential conversions. Cancelled our subscription this morning.
Si
GBAwful. Avoid. Good when it works, but every month my account was shown as 'expired' even though payments had been taken from my account. Contacting support is slow and often they don't reply at all/for several days. Even when they do sort the issue you lose days of service that you've paid for. No option to cancel and no reply when you contact support requesting cancellation. AVOID!
Alina
AUDon't waste your money! very bad experience If I could give a 0 star to this software I truly would. I subscribed to the basic plan and set the bot to auto follow, auto comment and unfollow. All it did over the past month was to view stories which i had DEACTIVATED. Once in a while it would send a welcome message but always came up with the error couldn't comment, without actually giving me a reason or helping me find a solution. The customer service is also very poor, takes ages to reply and when they do, they promise things they never follow through. All in all, a very bad experience! Don't waste your money!
Pimpmy EV
INI would give it ZERO stars if possible I would give it ZERO stars if possible. There is no way to cancel your subscription + your IG account is at a huge risk.
Kenneth
ESTerrible experience. I do not recommend Gramto. Probably the worst customer support I've ever experienced! They'll give you a US proxy, which means that if you're outside the US your IG account or some of its features will get blocked. I asked them to set a proxy that matches my country to avoid IG detecting activity from different countries at the same time but Gramto took days to reply and never fixed the problem so I canceled my subscription.