Absolutely Appalling. Absolutely Appalling. I have been charged to my account £163 and I don't wish to use this service, but they refuse to answer my messages to a) Refund the Money b) Cancel the Subscription c) respond appropriately

No way to cancel subscription I signed up for the trial and afterwards found there was no way to cancel my subscription. The help article directs you to a cancel button that is not on the site. I did not hear anything back from them when I contacted them directly. I have had to place a dispute through my bank for a refund and block further payments that way. a lengthy process. Avoid.

Account Hacked First of all, my account was hacked by this. It started following random people that they obviously have a partnership with, or have signed up to some free followers thing. Second, it didn't even work. Third, everything had terrible grammar; it was obviously made by somebody that didn't know English.

Shady company - WARNING!! They would not tell me their company information for my book-keeping. Not even their country of origin... so this tells me they don't have honest intentions. Therefore I deleted my account. I actually thought of blocking my creditcard, since this behaviour got me nervous. But didn't. But seems I should have. 2 Weeks after I bought a service from them my card have been hacked and several suspensions transactions were tried on my card! Luckily my bank acted fast and no transactions came trough! Cannot not know for sure it was Gramto, but 99% sure of it!

Terrible experience. I do not recommend Gramto. Probably the worst customer support I've ever experienced! They'll give you a US proxy, which means that if you're outside the US your IG account or some of its features will get blocked. I asked them to set a proxy that matches my country to avoid IG detecting activity from different countries at the same time but Gramto took days to reply and never fixed the problem so I canceled my subscription.